Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Assistant Director
Payne's Precious Angels Daycare
Palmyra, VA
04.2023 - Current
Implemented policies and procedures to ensure compliance with federal, state and local laws.
Conducted training sessions on new processes or products for internal staff members.
Ensured compliance with safety regulations among all personnel.
Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
Provided supervision and care to young children ranging from infants to pre-school age.
Administered basic first aid when necessary while notifying parents or guardians immediately.
Worked collaboratively with other staff members to ensure a safe environment for all students.
Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
Developed lesson plans based on the interests of each group of children that incorporated fun activities into learning experiences.
Managed crafts and other hands-on activities to engage kids and promote development.
Lead Sales Associate
VaAbc
Charlottesville, VA
10.2021 - 04.2023
Greeted customers and provided product information.
Assisted with the training of new sales associates.
Provided customer service to ensure satisfaction.
Organized store displays for maximum visibility of products.
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Supervised a team of sales associates on daily tasks and operations.
Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
Performed cashier duties when needed during peak times or shortages in personnel.
Processed payments and returned receipts, cash, coin and cards to customers.
Organized sales floor to keep products and displays presentable and in sellable condition.
Client Service Specialist 1
Rose International/ CVS Health
Chesterfield, MO
10.2021 - 02.2022
Reviewed and processed medical insurance claims to ensure accuracy of information and compliance with established regulations.
Resolved complex insurance issues by communicating with providers, patients, and third-party payers.
Reviewed claims for accuracy before submitting for billing.
Accurately processed large volume of medical claims every shift.
Evaluated pending claims to identify and resolve problems blocking auto-adjudication.
Reviewed administrative guidelines whenever questions arose during processing of claims.
Store Manager
Dollar General Store
New Canton, VA
09.2018 - 03.2021
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Organized promotional events to increase product awareness.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Analyzed financial data to identify areas of improvement.
Created weekly work schedules for store personnel.
Assessed operational efficiency of the store's departments.
Managed daily banking activities such as deposits and withdrawals.
Prepared monthly reports on sales figures, expenses, profits.
Trained and mentored associates to teach daily tasks and procedures.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education
Associate in Business Management - Business Management
National Business College
Charlottesville
05-2011
Diploma - General Studies
Buckingham County High School
Buckingham, VA
05-2006
Skills
Hiring And Training
Training Exercises
Department Policies & Procedure Implementation
Policy Compliance
Timeline
Assistant Director
Payne's Precious Angels Daycare
04.2023 - Current
Lead Sales Associate
VaAbc
10.2021 - 04.2023
Client Service Specialist 1
Rose International/ CVS Health
10.2021 - 02.2022
Store Manager
Dollar General Store
09.2018 - 03.2021
Associate in Business Management - Business Management
National Business College
Diploma - General Studies
Buckingham County High School
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