Justina DeHaan
Rochester
Summary
Proven track record of success at Williams Marketing and Management, Inc, where I spearheaded initiatives that significantly increased sales revenue. Skilled in client relationship building and adept at problem-solving, I excel in fast-paced environments, demonstrating exceptional multitasking and organizational abilities. My commitment to quality control and effective communication has consistently enhanced team collaboration and client satisfaction.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Non-Profit Intern
SEAC's Tool Shed
10.2024 - Current
- Handled sensitive information with discretion while maintaining confidentiality at all times throughout the internship role.
- Managed volunteer recruitment and training processes, ensuring a consistent pool of dedicated volunteers for organizational needs.
- Participated in professional development opportunities offered by the non-profit organization to further enhance skills relevant to career goals in the sector.
- Facilitated communication between different teams within the organization by acting as a liaison when necessary, promoting effective collaboration efforts across projects or initiatives.
- Established relationships with community partners through networking at local events, leading to increased visibility and support for the organization.
- Streamlined event planning processes for successful fundraising events, contributing to increased funds raised for the organization.
Sales Manager
Williams Marketing and Management, Inc
02.2022 - 08.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Photographer
Mom365 Newborn Photography
08.2021 - 02.2022
- Implemented effective follow-up procedures after project completion for obtaining testimonials or referrals from satisfied customers.
- Organized schedules efficiently, balancing multiple bookings while maintaining punctuality and professionalism during each assignment.
- Contributed to company growth by identifying potential areas of expansion, such as new services or market segments for targeting.
- Conducted efficient on-site photo shoots at various locations, ensuring minimal disruption to clients'' businesses or events.
Home Health Aide
Committed Home Care
06.2016 - 03.2020
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Remote Insurance Agent
Bankers Life Insurance Company Of America
04.2015 - 06.2017
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Skills
- Teamwork and collaboration
- Problem-solving
- Dependable and reliable
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Team collaboration
- Interpersonal and social skills
- Creative and resourceful
- Quality control
- Client relationships
- Effective communication
Timeline
Non-Profit Intern
SEAC's Tool Shed
10.2024 - Current
Sales Manager
Williams Marketing and Management, Inc
02.2022 - 08.2024
Sales Photographer
Mom365 Newborn Photography
08.2021 - 02.2022
Home Health Aide
Committed Home Care
06.2016 - 03.2020
Remote Insurance Agent
Bankers Life Insurance Company Of America
04.2015 - 06.2017
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