Summary
Overview
Work History
Education
Key Capabilities
Other Information
Timeline
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Justina Echeverria

Rockport,MA

Summary

Goal-oriented Restaurant Manager with 7+ years of experience in the food and beverage industry. Seeking to help you increase your profits by leveraging my team leadership and customer service skills. Increased alcohol sales by 20% at Feather & Wedge my first year by implementing innovative promotional strategies controlling costs and inventory.

Overview

14
14
years of professional experience

Work History

Bar Manager

Feather & Wedge
10.2021 - Current
  • Overseeing daily operations, serving more than 200 clients daily in summer
  • Dealing directly with any customer complaints during my shift.
  • Closed out cash register and prepared cashier report at close of business as well as weekly tip out report for payroll
  • Weekly beverage inventory and liquor ordering. As well as end of the year total beverage inventory cost
  • Leading a team of 15+ staff, including scheduling and ongoing training. Interviewing possible new employees
  • Crafted special drink and cocktail menu items for seasonal offerings, as well as daily specials
  • Organize private events

Bar Manager

La Mala Pub, PLTZ Street Pub, Cruza Polo Bar
11.2018 - 08.2021
  • Commercial: Negotiated supplier contracts and supported sales team in new product launches
  • Helped design and execute marketing plans
  • Organized and executed commercial events
  • Managed relationship with beverage product suppliers (Stella Artois, Chandon, etc)
  • Financial: Managed account budget forecasting, goal setting and performance reporting
  • Managed supplier payments
  • Operational: Supervised day to day operations, including beverage purchases and inventory control
  • Optimized menu offerings of each restaurant to address customer preferences and drive profitability
  • Strategically adjusted pricing to drive cash flow for each location
  • People: Led personnel hiring and training activities
  • Designed incentive compensation schemes for personnel to drive customer experience and financial performance.

Travel Coordinador

Soulmax SA
10.2014 - 11.2018
  • Led and coordinated student trips to Brazil, Dominican Republic, and Mexico
  • In house sales of travel packages and accommodations, increased sales 20%
  • Pre trip administrative tasks.

Brand Ambassador

Red Bull
04.2010 - 08.2014
  • Performed Red Bull Wing activities such as: Brand Ambassador promoter, promoter coordinator and sampling tasks
  • Organized and led promotional events, including setting up event sites and interacting with customers
  • Promoted products using social media outlets such as Facebook and Instagram.

Telemarketer

American Express
12.2009 - 05.2010
  • Performed telemarketing for the Centurion credit card focused on clients in the U.S
  • And English-speaking Caribbean countries.

Education

Degree in Public Relations and Event Planning -

Siglo 21 University
Buenos Aires, Argentina
04.2024

Tertiary Course: Professional Bartender Course -

Mrs. Ott's College
Buenos Aires, Argentina
02.2010

High School Diploma -

St. Mark's Bilingual High School
Buenos Aires, Argentina
11.2009

Key Capabilities

  • Commercial account management
  • Event planning
  • Contract negotiation
  • Pricing analysis
  • Bar and Restaurant management
  • Budgeting
  • Supplier management
  • Personnel recruitment
  • Team Leadership
  • Scheduling
  • Customer Service
  • Training and mentoring
  • Marketing and promotions
  • Conflict resolution

Other Information

proficient in English and Spanish, US citizen

Timeline

Bar Manager

Feather & Wedge
10.2021 - Current

Bar Manager

La Mala Pub, PLTZ Street Pub, Cruza Polo Bar
11.2018 - 08.2021

Travel Coordinador

Soulmax SA
10.2014 - 11.2018

Brand Ambassador

Red Bull
04.2010 - 08.2014

Telemarketer

American Express
12.2009 - 05.2010

Degree in Public Relations and Event Planning -

Siglo 21 University

Tertiary Course: Professional Bartender Course -

Mrs. Ott's College

High School Diploma -

St. Mark's Bilingual High School

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Justina Echeverria