JUSTINA ETEN
Chula Vista,CA
Summary
Knowledgeable Laboratory Supervisor adept at setting effective policies to optimize productivity, reduce errors and increase efficiency. Demonstrated track record of success with 20 years of related experience.
Overview
24
24
years of professional experience
Work History
Laboratory Supervisor
Scripps Healthcare
04.2023 - Current
- 20 Direct Reports, CLS, MLT and phlebotomists.
- Time keeping, schedule management, conflict resolution and mentorship.
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality: XN Sysmex, ACL TOP 350, Verigene and Ortho Vision.
- Created quality control reports on monthly basis with EPIC beaker.
- Modifying employee schedules according to individual needs and skills, as well as coverage requirements.
- Directed quality assurance standards for chemistry Vitros 5600/7600 to maximize results.
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality: XN Sysmex, ACL TOP 350, Verigene and Ortho Vision.
- Lecturer for CLS internship program
CLS specialist
UCSD CALM
01.2020 - 04.2023
- Performs complex histocompatibility testing, including serologic and molecular methods of tissue typing
- Experienced in Flow crossmatching/Flow PRA BD Lyric, Roche Lightcyler RT-PCR and SSP-gel electropheresis
- Interpret and evaluate histocompatibility data for solid organ transplantation
- Reagent inventory and management
- Responsible for revising SOPs
- Experienced in CAP/ASHI inspection checklists
- Executes new method validations.
Advanced CLS
Sharp Healthcare
04.2016 - 11.2019
- Blood bank/ hematology/coagulation/chemistry at 536-bed Hospital and 150-bed Emergency Department
- Provides daily leadership and guidance in hematology/coagulation department
- Effective communicator between laboratory and physicians
- Technical expert and key operator of TOP 550/750 analyzers
- Performed validations, quality control review and monthly QC data peer group reports
- Serves as a liaison/point of contact to IL and Beckman Coulter
- Expertly analyzed/resulted an average of 2500 specimens per month
- Proficient with COBAS, DXH, SMS, ACL, AU 480 TOP, TEG, Iris and Vision Instrumentation
- DI instrument Manager Middleware and EP evaluator experience
- Specialized in identification of basic and complex red cell antibody problems for transfusion
- Responsible for technical review of quality control and quality assurance
- Maintains and oversees CAP proficiency for hematology/coagulation
- Evaluates competency and directly oversees CLS and MLT students during clinical rotations
- Prepared laboratory equipment and instrumentation required for tests, research, process or quality control
- Performed various administrative duties, including data entry and document preparation
- Technical consultant and resource to staff within the clinical laboratory
- Demonstrated ability to prioritize during high stress situations with limited staffing
- Senior CLS acting lead on night shift.
Senior Medical Laboratory Scientist
Naval Medical Center San Diego
01.2009 - 12.2009
- General technologist in all areas of the laboratory, including chemistry, urinalysis, hematology, coagulation studies, and special chemistry
- Responsible and performs routine and specialized testing in core laboratory
- Conducts calibration, parallel testing and instrument validation in hematology
- Performed supervisor review on manual differentials to include body fluids
- Competent with COBAS, IRIS, HMX, Osomometer and Sysmex instrumentation
- Provides technical guidance to all staff members
- Trains new staff members and MLT students.
Senior Medical Laboratory Technician
Naval Hospital Camp Lejeune
01.2006 - 11.2008
- Technical expert in blood bank
- Trainer for civilian and government employees
- Responsible and performs routine and specialized testing in blood bank, including ABO/RH, IAT, DAT, antibody identification, antigen typing, crossmatch, Fetal bleed screens, and KB slides
- Proficient with ProVue instrumentation, manual gel and tube method
- Conducts blood bank inventory, shipping of blood components, modification and disposition
- 90% accuracy for CAP surveys
- Reviews, assigns and verifies CAP surveys
- Assists in establishing and evaluating new procedures in blood bank
- Provides technical guidance and trains employees
- Ensures compliance with accreditation to include: JCAHO, CAP, OSHA, AABB, FDA and CLIA/CLIP
- Primary trainer in chemistry department for military and civilian employees
- Performs quality control, calibration and maintenance on Dimension Max RXL
- Demonstrated donor processing from interview through product creation
- Passed FDA, AABB and CAP inspection respectively.
Senior MLT/Hospital Corpsman
Naval Hospital Camp Pendleton
03.2000 - 03.2005
- Hematology/coagulation and urinalysis supervisor December 2000-December 2003
- Responsible for training, mentorship and task delegation of 15 staff members across shifts
- Conducted performance evaluations and scheduling needs for laboratory
- Routinely performed pathology review in hematology/coagulation to include; patient results, QC, manual differentials and CAP surveys
- Implemented over 30 contracts between the laboratory and various vendors, worked with a budget in excess of $1 million
- Coordinated and implemented new analyzers (ACT II Diff) for five branch clinics; validation, reproducibility and authored standard operating procedures
- Responsible for implementation of ACL 7000 and ACL 9000 to include; validation, establishing normal patient ranges, QC ranges and standard operating procedures
- Conducted over 50 patient and analyzer correlations
- Generalist in blood bank, hematology, coagulation, chemistry, urinalysis, microbiology, and immunology
- Performed preventive maintenance and QC on Vitros 250 and 950, LX 20, Clinitek 500, STKS, HMX, Sysmex
- Proficient in blood bank and transfusion services
- Experienced in tube and manual gel testing
- Investigated >500 positive antibody screens
- Identification, sensitivity and reporting of microorganisms including; ova/parasite, KOH, respiratory, throat, wound, urine, CSF and stool
- QC and maintenance on Vitek
- Primary trainer in core laboratory for new employees, civilian and military.
Education
MFS - Master's Forensic Science:Specialization in Criminalistics
National University
San Diego01.2010
Bachelor of Science - Criminal Justice
University of Phoenix
Online04.2004
AS - Medical Laboratory Science
George Washington
San Diego, CA01.2000
Skills
- Extensive knowledge of laboratory methodologies, interpretation of results, quality assurance in blood bank, hematology, chemistry and histocompatibility/immunogenetics
- Proven ability to manage and coordinate multiple projects in fast-paced, highly professional environment
- Knowledge of good laboratory practices and good management practices
- Strong attention to detail
- Ability to effectively involve department staff in application of quality measurement and improvement tools
- Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes
- Strong working knowledge of current laboratory concepts, new methodologies and automation
- Excellent time management skills which includes ability to work on multiple projects concurrently, while achieving different deadlines
- Lab Operations
- Schedule Management
- Compliance Management
- Staff Management
Timeline
Laboratory Supervisor
Scripps Healthcare
04.2023 - Current
CLS specialist
UCSD CALM
01.2020 - 04.2023
Advanced CLS
Sharp Healthcare
04.2016 - 11.2019
Senior Medical Laboratory Scientist
Naval Medical Center San Diego
01.2009 - 12.2009
Senior Medical Laboratory Technician
Naval Hospital Camp Lejeune
01.2006 - 11.2008
Senior MLT/Hospital Corpsman
Naval Hospital Camp Pendleton
03.2000 - 03.2005
MFS - Master's Forensic Science:Specialization in Criminalistics
National University
Bachelor of Science - Criminal Justice
University of Phoenix
AS - Medical Laboratory Science
George Washington