JUSTINA HOLLAND
Miami Beach,FL
Summary
Dynamic professional with a proven track record in customer service and team leadership at Kendall Ice Arena. Adept at project management and community outreach, I founded the University of Miami Women's Club Ice Hockey Team, fostering an inclusive culture while achieving operational excellence. Committed to environmental education and mentoring youth in diverse settings.
Overview
9
9
years of professional experience
Work History
Environmental Volunteer
Clean Miami Beach
Miami, FL
07.2025 - Current
- Completed service supporting coastal cleanup and marine debris awareness.
- Promoted sustainability and conservation through community engagement.
Coach - Women's Ice Hockey
University of Miami Club Sports
Coral Gables, FL
05.2025 - Current
- Mentored and coached student-athletes in a leadership capacity.
- Designed training sessions and provided on-ice support for player development.
- Encouraged teamwork, accountability, and sportsmanship.
Front Desk Receptionist
Kendall Ice Arena
Miami, FL
11.2023 - Current
- Provided high-quality customer service in a fast-paced recreational facility.
- Assisted guests with scheduling, equipment rentals, and safety protocols.
- Recognized as Employee of the Month for outstanding service and reliability.
Founder | Team Captain | President
University of Miami Women's Club Ice Hockey Team
Coral Gables, FL
09.2021 - Current
- Founded the university's first Women's Club Ice Hockey team.
- Hired coaching staff, and built the executive board.
- Established team vision and goals for the women's ice hockey program.
- Collaborated with university officials for event planning and compliance issues.
- Responsible for budgeting and purchasing needs, such as ice rentals, team equipment, and uniforms.
- Coordinated practice schedules, game logistics, and travel for team operations.
- Led practice planning, team operations, and player coordination.
- Fostered a positive, inclusive team culture while managing club logistics.
Volunteer Coach
Kendall Ice Arena
Miami, Florida
02.2025 - 04.2025
- Volunteer Coach for a Beginner Kids' Learn to Play Hockey Class
- Instructed players on proper skating techniques
- Provided guidance to the players in order to help them develop their skills and achieve the desired goals
Summer Camp Counselor/ Educator
Lighthouse Program for Learning
Coral Gables, FL
07.2023 - 08.2023
- Tutored students with learning differences in a supportive, structured environment.
- Helped students strengthen their time management and academic skills.
Summer Camp Counselor in Training
Sanibel Sea School
Sanibel, FL
06.2016 - 08.2019
- Delivered hands-on environmental education experiences to youth groups.
- Assisted in leading field trips and teaching coastal ecology topics.
Education
Bachelor of Arts - Marine Affairs
University of Miami
Coral Gables, FL05.2025
Skills
- Customer service and communication
- Team leadership
- Time management
- Organizational management
- Community outreach
- Environmental and marine education
- Team coordination
- Project management
- Adaptability and dependability
- Coaching and mentoring
Volunteer Experience
- Marine Education Volunteer, Sanibel Sea School, Sanibel, FL, 06/16, 08/19, Delivered hands-on environmental education experiences to youth groups., Assisted in leading field trips and teaching coastal ecology topics.
- Volunteer Academic Support, Lighthouse Program for Learning, Coral Gables, FL, 07/23, 08/23, Tutored students with learning differences in a supportive, structured environment., Helped students strengthen time management and academic skills.
- Environmental Volunteer, Clean Miami Beach, Miami, FL, 07/25, Present, Completed 4 hours of service supporting coastal cleanup and marine debris awareness., Promoted sustainability and conservation through community engagement.
Awards
- Employee of the Month, Kendall Ice Arena
- Dean's List, University of Miami (Fall 2023, Fall 2025, Spring 2025)
Affiliations
- Women's Ice Hockey
Accomplishments
- Dean's List x3
- National Leadership Society
- College Hockey South Women's All Star (2024-25 Season)
Languages
English
Native/ Bilingual
Spanish
Elementary
References
References available upon request.
Timeline
Environmental Volunteer
Clean Miami Beach
07.2025 - Current
Coach - Women's Ice Hockey
University of Miami Club Sports
05.2025 - Current
Volunteer Coach
Kendall Ice Arena
02.2025 - 04.2025
Front Desk Receptionist
Kendall Ice Arena
11.2023 - Current
Summer Camp Counselor/ Educator
Lighthouse Program for Learning
07.2023 - 08.2023
Founder | Team Captain | President
University of Miami Women's Club Ice Hockey Team
09.2021 - Current
Summer Camp Counselor in Training
Sanibel Sea School
06.2016 - 08.2019
Bachelor of Arts - Marine Affairs
University of Miami
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