Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justina Johnson

Elmwood Park,NJ

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Universal Banker

Bogota Savings Bank
Upper Saddle River , NJ
09.2023 - Current
  • Provided customer service to clients by answering questions, resolving complaints and processing transactions.
  • Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.
  • Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
  • Processed deposits, withdrawals, loan payments and other financial transactions.
  • Verified customer identity through driver's license or other forms of identification.
  • Balanced currency, coin and checks in cash drawers at ends of shifts and calculated daily transactions using computers or calculators.
  • Cross-sold bank products such as debit cards, credit cards and overdraft protection plans to existing customers.
  • Researched account discrepancies or errors identified during audits or reviews.

Customer Service Representative

Spencer Savings Bank
Nutley , NJ
05.2021 - 08.2023
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Provided administrative support to management staff, including responding to customer inquiries and preparing reports.
  • Handled confidential information with discretion and maintained organized filing systems.
  • Performed daily cash reconciliations and balanced accounts to ensure accurate recordkeeping.
  • Inspected packages for damage or defects and recorded information on the shipment paperwork.
  • Processed large volumes of financial transactions using various software applications.
  • Managed cash flow activities including reconciliation of accounts receivable and payable ledgers.

Education

High School Diploma -

Memorial Senior High School
Elmwood Park, NJ
06-2017

Cardiovascular Ultrasound Sonographer - Cardiovascular Technology

Eastwick College
Nutley, NJ

Skills

  • Loan Processing
  • Credit analysis
  • Branch operations
  • Debt management
  • Infection Control
  • Paperwork Processing
  • Venipuncture
  • Blood collection
  • Staff Management
  • Health Education
  • Sanitation and sterilization
  • Venipuncture Expertise
  • Patient Care
  • Specimen handling
  • HIPAA
  • HIPAA Compliance
  • Patient Scheduling
  • Phlebotomy
  • First Aid
  • Medical Terminology
  • Appointment Setting
  • Insurance Claims
  • Patient-handling equipment
  • Stocking supplies

Certification

  • Phlebotomist
  • Medical Assistant

Timeline

Universal Banker

Bogota Savings Bank
09.2023 - Current

Customer Service Representative

Spencer Savings Bank
05.2021 - 08.2023

High School Diploma -

Memorial Senior High School

Cardiovascular Ultrasound Sonographer - Cardiovascular Technology

Eastwick College

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Justina Johnson