Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Justina Lark

Michigan City,Indiana

Summary

Dynamic QC Coordinator with a proven track record at Stranco, excelling in quality management and team leadership. Expert in CAPA management and documentation control, I enhanced product quality and streamlined processes, fostering collaboration and achieving high customer satisfaction. Committed to operational efficiency and continuous improvement, I empower teams through effective communication and training.

Overview

23
23
years of professional experience
1
1
Certification

Work History

QC Coordinator

Stranco
06.2019 - Current
  • Coordinated suppliers'' assessments for compliance with regulatory requirements, fostering strong partnerships built on trust in meeting high-quality standards consistently across sources.
  • Championed change management initiatives aimed at enhancing production processes while maintaining strict adherence to established QC protocols.
  • Maintained compliance with industry standards, ensuring adherence to guidelines and best practices.
  • Played a pivotal role in contributing toward successful audits by consistently maintaining an organized and efficient work environment, showcasing company-wide adherence to regulations.
  • Collaborated with cross-functional teams to improve overall product performance through consistent communication and feedback.
  • Conducted regular reviews of existing QC procedures to identify areas for improvement and implement the necessary changes.
  • Led a team of QC technicians in executing daily tasks diligently while upholding core values such as attention-to-detail and commitment toward excellence.
  • Managed documentation of all quality control activities, guaranteeing accurate records were maintained for auditing purposes.
  • Developed effective training materials to educate team members on quality control procedures, enhancing their productivity and skillsets.
  • Enhanced product quality by implementing thorough inspection processes and coordinating with production teams.
  • Determined quality department standards, practices, and procedures.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Reported production malfunctions to managers and production supervisors.

Team Leader

Alorica
06.2002 - 01.2019
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Assisted in recruitment to build team of top performers.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

No Degree - Paralegal Studies

Common Wealth Business College
Moline,IL

No Degree - Security

Denison Job Crops
Denison,IA
12-2001

High School Diploma -

Central High School
Davenport,IA
06-1999

Skills

  • Quality control techniques
  • Quality management system
  • Documentation review
  • Product inspection
  • Corrective action planning
  • Strong work ethic
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Quality control tests
  • Operational efficiency
  • Employee supervision
  • Quality control management
  • Documentation control
  • Conflict resolution
  • Employee training
  • Goal setting
  • Product Inspections
  • Written communication
  • Quality assurance
  • Report writing
  • Production planning
  • Testing procedures
  • ISO standards
  • Policy reinforcement
  • Business administration
  • Resource management

Certification

  • CQM - Certified Quality Manager
  • Certified in leadership

Languages

English
Full Professional

Timeline

QC Coordinator

Stranco
06.2019 - Current

Team Leader

Alorica
06.2002 - 01.2019

No Degree - Paralegal Studies

Common Wealth Business College

No Degree - Security

Denison Job Crops

High School Diploma -

Central High School

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