Shop Technician
Consolidated Truck and Trailer
10.2024 - Current
Hi, I’m
Justin A. Monk
316 Gray K St Pineville,LA
Summary
Knowledgeable mechanic offers 8 years of troubleshooting and repair experience with advanced technical knowledge. Diligent, dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs. Conscientious Field Service Technician with 4 year's background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules.
Work History
Consolidated Truck and Trailer
Shop Technician
10.2024 - Current
Job overview
- Operated and maintained shop equipment, ensuring optimal performance and safety protocols.
- Diagnosed mechanical issues, implementing effective repairs to minimize downtime.
- Collaborated with team members to streamline workflows and enhance productivity.
- Kept shop clean, organized and stocked with supplies.
- Contributed to a safer work environment by consistently following safety protocols and procedures.
- Repaired parts, components and assemblies to correct malfunctions.
- Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
- Reduced equipment downtime through regular maintenance and prompt troubleshooting.
- Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
- Operated vehicles to troubleshoot problems and verify repair success.
- Consistently met or exceeded daily production targets while maintaining high-quality standards in workmanship.
Tri-Maxx Industries
Service Manager
05.2024 - 10.2024
Job overview
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed training programs to enhance staff performance and service quality.
- Implemented process improvements that streamlined workflow and reduced response times.
- Led cross-functional teams in resolving complex customer issues effectively.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Negotiated with vendors to secure best prices for parts and supplies.
H&E Equipment
Field Service Technician
04.2023 - 05.2024
Job overview
- Diagnosed and repaired malfunctioning equipment on-site, ensuring minimal downtime for clients.
- Conducted routine maintenance checks and safety inspections on diverse rental equipment.
- Collaborated with team members to streamline service processes, enhancing operational efficiency.
- Provided training and mentorship to junior technicians, fostering skill development within the team.
- Implemented preventative maintenance protocols that improved equipment reliability and customer satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Reduced repeat service calls, meticulously performing quality checks after each repair.
Landlocked Aviation Services
GSE Mechanic
01.2022 - 05.2024
Job overview
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Completed standard inspections to assess wear and damage to vehicles.
- Supervised and completed flight line foreign object prevention walks.
- Examined and adjusted protective guards, loose bolts and specified safety devices.
- Utilized hand and power tools to detect and repair aircraft malfunctions and damages.
- Planned work procedures using charts, technical manuals and experience.
- Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
- Disassembled units and inspected parts for wear with micrometers, calipers and gauges.
- Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
JPS Equipment Rental
Field Service Technician
07.2019 - 01.2022
Job overview
- Communicated with vendors, upper management and peers.
- Mentored and trained new employees on processes, flow and safety procedures.
- Trained customers on equipment after installation.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Handled telephone support calls to determine issues and provide solutions.
- Disassembled and reassembled hydraulic, pneumatic and mechanical equipment for inspection.
- Traveled to diffrent field locations per month to evaluate equipment and performance.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Maintained equipment performance by cleaning and lubricating components.
Doggett Machinery Services
Field Service Technician/Shop Technician
12.2015 - 07.2019
Job overview
- Observed field safety protocols to prevent injuries and accidents.
- Mentored and trained new employees on processes, flow and safety procedures.
- Cleaned, inspected and verified operations of equipment and components to determine repair or maintenance needs.
- Maintained basic knowledge of mechanical and electrical systems to troubleshoot and correct various problems.
- Reconditioned, repaired or refurbished machines to restore functionality and meet warranty requirements.
- Communicated with vendors, upper management and peers.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Analyzed equipment data to isolate and diagnose faults.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Filled out work orders, repair logs, and maintenance plans to document work completed.
- Installed new components or replaced defective parts to restore functionality.
- Have received 3 capstones on machines wheel loader, dozer and backhoe.
Remedy Staffing/ PlastiPak
Shift Supervisor
03.2015 - 12.2015
Job overview
- Assisted upper management with daily operations to meet standards of service and quality.
- Collaborated with team members to improve performance and implement training updates.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
- Evaluated operational records and made scheduling adjustments to maximize productivity.
- Evaluated, reconfigured and performed equipment maintenance to support operational goals.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised, motivated and led employees to maintain productivity and customer service levels.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
PaperWorks
Lead Machine Operator
05.2012 - 03.2015
Job overview
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Lubricated parts and performed minor maintenance to improve machine function.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs.
- Measured and inspected finished products for defects, and compared to work instructions for accuracy.
- Adjusted controls to change machine settings, reducing errors of finished products.
- Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
- Removed and replaced worn machine accessories to keep products within desired tolerances.
- Promoted worksite safety by identifying and mitigating hazards.
Education
Trinity High SchoolPineville, LA
High School Diploma
07.2013
Skills
- Troubleshooting and repair
- Work order management
- Equipment oversight
- Power tools
- Training and development
- Heavy lifting
- Training and mentoring
- Mechanical background
- Knowledge of industry best practices
- Following safety practices
- Troubleshooting and diagnostics
- Component repairs
Timeline
Service Manager
Tri-Maxx Industries
05.2024 - 10.2024
Field Service Technician
H&E Equipment
04.2023 - 05.2024
GSE Mechanic
Landlocked Aviation Services
01.2022 - 05.2024
Field Service Technician
JPS Equipment Rental
07.2019 - 01.2022
Field Service Technician/Shop Technician
Doggett Machinery Services
12.2015 - 07.2019
Shift Supervisor
Remedy Staffing/ PlastiPak
03.2015 - 12.2015
Lead Machine Operator
PaperWorks
05.2012 - 03.2015
Trinity High School
High School Diploma
Education and Training
other