Justina Nejelski
Las Cruces,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Shift Leader
Tropical Smoothie
Denver, CO
03.2024 - 06.2025
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Assisted in training new employees on shift operations.
- Monitored employee performance, and provided feedback for improvement.
- Resolved customer complaints quickly and effectively to enhance satisfaction.
Crew Worker
Freddys Frozen Custard
Las Cruces, US
05.2023 - 12.2023
- Operated cash register, processed transactions, and managed customer orders.
- Checked on guests to make sure they were happy with their meals, and recommended additional items to boost restaurant sales.
- Double-checked menus for current availability and cleanliness.
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
Parking Cashier
Mission ballroom
Denver, CO
06.2022 - 01.2023
- Kept up to date on changes in rates, rules, regulations, and services. Related to parking facilities.
- Provided courteous customer service while resolving customer complaints or concerns.
- Educated customers about available discounts, promotions, and special offers.
- Greeted customers, and provided assistance to ensure smooth parking transactions.
Crew Member
Culver's Restaurant
Aurora, US
03.2021 - 11.2021
- Cleanliness, customer service, and food preparation.
- I was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
GED
Denver, COSkills
- Stocking and replenishing
- Customer service
- Cash Handling
- Performance improvement
- Hospitality service expertise
- Cash handling
- Customer service management
- Shift leadership
- Goal setting and tracking
- Strategic thinking
- Time management
Timeline
Shift Leader
Tropical Smoothie
03.2024 - 06.2025
Crew Worker
Freddys Frozen Custard
05.2023 - 12.2023
Parking Cashier
Mission ballroom
06.2022 - 01.2023
Crew Member
Culver's Restaurant
03.2021 - 11.2021
GED