Justina Ramirez
Council Bluffs,IA
Summary
Dynamic and results-driven professional with extensive experience in customer service and relationship building at Dial America. Proven ability to expand customer bases and enhance satisfaction through tailored solutions. Strong interpersonal communication skills complemented by a commitment to excellence in service delivery. Adept at fostering positive customer interactions and achieving organizational goals.
Overview
2026
2026
years of professional experience
Work History
Call Sales Representative
Dial America
- Expanded customer base through cold calling, networking, and relationship building.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Front Desk Agent
Double Tree Hilton
Omaha, NE
02.2022 - 08.2025
- Greet our guests. Welcome them into our hotel.
- I would check them in or out the hotel.
- Made sure our guests had a great costumer service and tried our best to keep their needs as ease.
- Cleaned up our front end.
- Always followed the rules.
Sales Associate
Walmart
Lubbock, TX
03.2015 - 12.2018
- I checked out costumers.
- Worked in stalking in the back.
- Took back all the takebacks
- Would always compiled with my managers.
- Always worked more then I talked.
Sales Associate
Khols
Council Bluffs, IA
03.2021 - 08.2024
- Worked mostly on the floor.
- Organizatied the sizes.
- Helped out and came in early when we would receive truck in.
- Always kept communicating with the other employees.
- Always made sure I kept my areas tip top.
Cashier
Home Depot
Omaha, NE
06.2019 - 10.2021
- Cashed out costumers.
- Helped out around the floor wherever I was needed.
- If someone were to call in I would always like to cover that shift.
Education
N/A -
Grand Island Senior High
Grand Island, NE05.2009
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Front Desk Agent
Double Tree Hilton
02.2022 - 08.2025
Sales Associate
Khols
03.2021 - 08.2024
Cashier
Home Depot
06.2019 - 10.2021
Sales Associate
Walmart
03.2015 - 12.2018
Call Sales Representative
Dial America
N/A -
Grand Island Senior High