To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cybersecurity Engineer
Ankura
09.2021 - Current
Perform daily security monitoring of endpoint devices, implement policies, investigate alerts, and provide remediation recommendations.
Performed and reviewed technical security assessments of Carbon Black and ProofPoint to identify points of vulnerability and non-compliance with established information security standards and recommend mitigation strategies.
Oversee IAM and security policies in Carbon Black.
Document all activities during incidents and provide support with status updates during life cycle of incident.
Performed risk and vulnerability assessments and provided results and recommendations to senior management.
Information Technology Specialist
Deloitte
10.2018 - 09.2021
Performed hardware and software configurations, maintenance, upgrades, and troubleshooting of laptops, mobile devices, and printers
Engaged with vendors to coordinate hardware repairs
Identified and collected data associated with initial security investigation findings.
Used Service Now to manage and process support actions and requests.
Prepared reports by collecting, analyzing and summarizing information.
Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
IT Support Specialist
InquisIT LLC
09.2016 - 10.2018
Served as a liaison between stakeholder and client to support applications, TaxDoc and Document Management System (DMS).
Managed high levels of call flow and responded to technical support needs.
Administered system access data in TaxDoc, granted/revoked database access to authorized personnel, and insured integrity was upheld through standard security practices.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and VPN (Cisco).
Created help desk tickets, troubleshot and resolved desktop issues.
Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
Education
Bachelor of Science - Information Sciences and Technology
The Pennsylvania State University
University Park, PA
08.2015
Skills
Operation and Information Security
Problem Analysis
Training Junior Team Members
Security Engineering
Data Encryption
Identifying Risks
Security Processes
Multi-Factor Authentication
Preventative Maintenance
Security Solutions
Confidential Data Protection
Certification
CompTIA Security+
Azure Fundamentals AZ-900
Azure Security Engineer AZ-500
Timeline
Cybersecurity Engineer
Ankura
09.2021 - Current
Information Technology Specialist
Deloitte
10.2018 - 09.2021
IT Support Specialist
InquisIT LLC
09.2016 - 10.2018
Bachelor of Science - Information Sciences and Technology
The Pennsylvania State University
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