Justin Carl Amaro

McDonald's

01.2024 - Current

Cleaned and maintained all areas of restaurant to promote clean image.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Prepared products following restaurant, health, and safety standards and procedures.
Provided excellent customer service by greeting customers and meeting quality expectations.
Trained new team members on procedures, customer service, and sales techniques.
Became familiar with products to answer questions and make suggestions.
Collaborated with team members to complete orders.
Stocked shelves to organize aisles in assigned department.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Operated cash register to ring up final bill and process various forms of payment.
Assisted other team members to achieve goals.
Worked front counter, drive-thru and other areas.
Kept food preparation area, equipment, and utensils clean and sanitary.
Accurately operated cash register to process customer payments.
Replenished serving stations with fresh food and cleaned up spills.
Brewed coffee and tea and changed out drink station syrups.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Reconciled receipt totals, cash and credit payments to address shortages.
Documented customer orders and conveyed special requests to kitchen staff.
Backed up servers by setting up trays and completing some food deliveries.