Justin 'Cody' Hammond
Sharpsburg,GA
Summary
Experienced insurance professional in assessing properties, determining coverage and negotiating settlements. Highly proficient in Xactimate. Deployment experience includes wind,hail,tornado,freeze and water claims, including large loss. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster -
E.A. Renfroe & Company Inc
06.2022 - 03.2024
- Trained and taught skillsets & procedures to new adjusters brought on as trainees
- Evaluated policy language to assess coverage issues in accordance with state laws and regulations.
- Prepared detailed reports summarizing findings from investigations and outlining covered and non-covered damages.
- Maintained accurate records of all claim-related activities throughout the investigation process.
- Enforced adherence to established procedures according to company guidelines.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Identified and obtained evidence to ascertain claim value.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Analyzed and reviewed open claims to calculate additional payments owed.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Investigated properties, classified damages and created estimates outlining repair costs.
- Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
Roofing Supervisor -
Southeastern C. Services
01.2022 - Current
- Supervised and coordinated activities of workers engaged in roofing operations, such as installation, repair and maintenance of roofs.
- Ordered supplies needed for roofing projects from vendors or suppliers.
- Created estimates for roofing jobs based on project scope of work provided by customer or contractor.
Skills
- Claims Investigation
- Policy analysis
- Damage Assessment
- Risk Assessment
- Claims file management processes
- Highly motivated
Certification
- Licensed in: GA, KY, MS
- State Farm Property Certified
- State Farm Auto Certified
- Rope & Harness Certified(steep/2 story)
Deployment Experience
Adjuster - RENFROE (STATE FARM) - Mississippi (Jan. 2024 - Aug. 2024)
- Wind & Hail (Steep/High), Water, Freeze, Back Up Sewer Drain, Vandalism
- Large Loss commercial freeze claim handling
- Consistent Reconciliation & Complete handling of claims with +$100k settlements
- Commercial Loss of Use handling
- Commercial & Residential Personal property loss handling
Adjuster / Adjuster Trainer- RENFROE (STATE FARM) - Kentucky (Jun. 2023 - Oct. 2023)
- Wind & Hail (Steep/High), Vandalism
- Residential & Commercial Wind & Hail claim handling including, conducting field inspections, identifying damage, and estimatics.
- Residential Personal Property loss claim handling
- Consistent on site/same day settlements
- Complete handling of fallen tree claims resulting in Large loss
- Trained & developed skillsets for assigned trainees
Adjuster / Adjuster Trainer- RENFROE (STATE FARM) - Kentucky (Sept. 2022 - Apr. 2023)
- Wind & Hail (Steep/High), Water, Freeze, Back Up Sewer Drain, Vandalism
- Residential & Commercial Wind & Hail claim handling including, conducting field inspections, identifying damage, and estimatics.
- Residential & Commercial Freeze claim handling
- Residential & Commercial Personal Property loss claim handling
- Consistent on site/same day settlements
- Complete handling of fallen tree claims resulting in Large loss
- Trained & developed skillsets for assigned newly hired trainees
Adjuster / - RENFROE (STATE FARM) - Ohio (Aug. 2022 - Sept. 2022)
- Wind & Hail (Steep/High), Water, Freeze, Back Up Sewer Drain, Vandalism
- Developed process for effecient claim handling and settlements to ensure that company guidlines and procedures were met
- Aquired 5 star customer service skill
- Completed Renfroe's "Trainee program" for new hires
Timeline
Independent Insurance Adjuster -
E.A. Renfroe & Company Inc
06.2022 - 03.2024
Roofing Supervisor -
Southeastern C. Services
01.2022 - Current
Similar Profiles
Steven MalsbergerSteven Malsberger
Property and Casualty Adjuster at E.A. Renfroe & Company IncProperty and Casualty Adjuster at E.A. Renfroe & Company Inc
Tyler RobinsonTyler Robinson
Insurance Claims Adjuster at E.A. Renfroe & Company IncInsurance Claims Adjuster at E.A. Renfroe & Company Inc
Sheila CubaSheila Cuba
Property Claims Adjuster at E.A. Renfroe & Company IncProperty Claims Adjuster at E.A. Renfroe & Company Inc
Tyler RobinsonTyler Robinson
Insurance Claims Adjuster at E.A. Renfroe & Company IncInsurance Claims Adjuster at E.A. Renfroe & Company Inc
Taylor JohnsonTaylor Johnson
Inside Sales Representative - Western Region at Hitachi Construction Machinery Americas, Inc.Inside Sales Representative - Western Region at Hitachi Construction Machinery Americas, Inc.