Summary
Overview
Work History
Education
Skills
References
Affiliations
Certification
Timeline
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Justine Benitez

Justine Benitez

Tracy,CA

Summary

Experienced administrative professional with a proven track record in enhancing office operations and team efficiency. Demonstrates exceptional organizational, scheduling, and customer service skills. Eager to contribute to a dynamic team by leveraging extensive experience in administrative support and office coordination.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Independent Contractor

Self-employeed
Tracy, CA
11.2022 - Current
  • I am currently a stay-at-home mom. In 2019, I left the workforce due to long commute hours, and my desire to raise my daughter.
  • I currently freelance as a driver for a previous coworker, whom I assist in getting to her court assignments throughout California.
  • Now that my daughter is in middle school, I have decided to jump back into the workforce.

Administrative Assistant/Office Coordinator

Aircraft Technical Publishers
Brisbane, USA
01.2017 - 01.2019
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency. Managed daily mail distribution including sorting out incoming and outgoing mail. Implemented and maintained company protocols to facilitate smooth daily activities. Managed, scheduled, and coordinated office functions and activities for employees.
  • Managed monthly invoices and purchase orders by utilizing NetSuite software, ensuring timely payments, and maintaining relationships with vendors and customers.
  • Assisted in the recruitment and interviewing process by scheduling interviews, candidate job offers, and providing administrative support to the HR Manager and hiring managers, as needed. Facilitated new-hire orientations, onboarding, and training sessions.
  • Organized company-wide events, including team building and annual parties.
  • I was entrusted with and handled delicate and confidential information with constant discretion and integrity.
  • Maintained the upkeep and environment of the workplace. Scheduled quarterly maintenance tasks or requests.

Receptionist/Central Admin

Cypress Lawn Memorial Park
Colma, USA
01.2012 - 01.2017
  • Greeted visitors warmly and directed them to correct personnel or office.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Coordinated and scheduled daily afternoon meetings, updated daily funeral and cremation calendar to maintain a seamless execution of services.

Court Services Supervisor/Interpreter Coordinator

Superior Court
Redwood City, USA
01.2002 - 01.2011
  • Supervised 16 Certified Spanish Interpreters, 1 Cantonese and 1 Mandarin interpreter within San Mateo County Courts. This also included supervising all 'Exotic Language' independent contractors throughout San Mateo County.
  • Created a team environment that was designed to improve morale among staff.
  • Created weekly, monthly, and quarterly reports for designated departments and judicial organizations. Prepared quarterly reports summarizing interpreters' usage in order to be qualified for a grant by the state.
  • Processed weekly invoices for independent contractors, and bi-weekly payroll for employees.
  • Worked closely with human resources and upper management during the transition of independent contractors to full-time employees. Studied and implemented the rules and policies of their MOU, and the newly created Interpreter UNION.

Education

High School Diploma -

Mercy High School
San Francisco, CA

San Francisco State University
San Francisco, CA

Skills

  • Bookkeeping
  • Scheduling
  • Mail handling
  • Meeting planning
  • Records retrieval
  • Multi-line telephone system operation
  • Expense reporting
  • Computer skills
  • Schedule development
  • Staff discipline
  • Team building
  • Verbal and written communication
  • Customer service
  • Training coordination
  • New employee onboarding
  • Employee training

References

  • Gail Burton, Former coworker, Funeral Home, (650) 743-9388
  • Dorothy Reece, Executive Assistant (Direct Report while working at ATP), (650) 580-7974
  • Caroline Carrera, Interpreter, San Mateo County Superior Court, (415) 816-4653

Affiliations

  • As you will see, my jobs have varied over the years and I have built a diverse and strong sense of belonging in many different environments. Not to mention, I am also a Cosmetologist by trade, and have been since 2013. I still work with clients on weekends or evenings and absolutely love creating when I can.

Certification

Cosmetology License 2013

Timeline

Independent Contractor

Self-employeed
11.2022 - Current

Administrative Assistant/Office Coordinator

Aircraft Technical Publishers
01.2017 - 01.2019

Receptionist/Central Admin

Cypress Lawn Memorial Park
01.2012 - 01.2017

Court Services Supervisor/Interpreter Coordinator

Superior Court
01.2002 - 01.2011

High School Diploma -

Mercy High School

San Francisco State University
Justine Benitez