Justine Chao
San Antonio,TX
Summary
Service industry professional, consistently maintaining high standards and results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.
Overview
12
12
years of professional experience
Work History
Server
Sushi Haya
San Antonio, TX
07.2025 - Current
- Greet customers, inform different menus
- Take food / drink orders
- Make recommendations
- Handle cash/ register
Server/Bartender
Shabu Shack
Sacramento, CA
01.2025 - 04.2025
- Greet, welcome and seat customers
- Take any orders, handle cash/ register prep and stock
Server
pocha house
Redding, CA
09.2021 - 11.2024
- Ability to navigate POS system quickly
- Knowledge of state liquor laws
- Exceptional customer service
- Take orders and ensuring guests needs are met
- Making recommendations, processing payments
- Handling food/ drinks
Stocker/Customer Service
Target
Redding, CA
06.2019 - 09.2019
Front Desk Receptionist
European Wax Center
Redding, CA
08.2017 - 02.2019
- Greet guests
- Answering multi-line phones
- Scheduling guests reservations
- Confirming upcoming guests reservations
- Creating new & updating existing patient accounts
- Ability to learn software programs quickly
- Handling register
Front Desk Receptionist
Massage Envy
Redding, CA
08.2018 - 01.2019
- Greet guest
- Answer phones/ schedule appointments
- Handling register
Server/ Busser
Lim's Cafe
Redding, CA
01.2014 - 12.2017
- Direct and escort guests to their seats providing menus and drinks
- Serve food as it arrives and refill glasses
- Clean, wipe down tables and refill condiments
- Restock dishes, silverware and utensils
Waitress
Kampai sushi
Redding, CA
06.2016 - 11.2017
- Greet guests, prepare and set tables
- Answer inquiries about food and beverage items on the menu
- Take orders and serve food at tables
- Removing empty plates and used silverware from tables
- Process cash and credit card payments
Education
High school diploma or GED - undefined
Skills
- Able to lift heavy objects
- Multi-line Phone Systems
- Food safety
- Cocktail experience
- Organizational Skills
- Excellent communication
- Customer service (10 years)
- Food industry
- Cash handling
Timeline
Server
Sushi Haya
07.2025 - Current
Server/Bartender
Shabu Shack
01.2025 - 04.2025
Server
pocha house
09.2021 - 11.2024
Stocker/Customer Service
Target
06.2019 - 09.2019
Front Desk Receptionist
Massage Envy
08.2018 - 01.2019
Front Desk Receptionist
European Wax Center
08.2017 - 02.2019
Waitress
Kampai sushi
06.2016 - 11.2017
Server/ Busser
Lim's Cafe
01.2014 - 12.2017