Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
· Develop, implement, and manage a comprehensive training program to educate employees and promote a culture of security awareness within the organization
· Track training certificates and maintain training records
· Create recurring training schedules and ensure compliance with DoD training requirements
· Regularly assess employees security knowledge through quizzes, exercises, and other evaluation methods to identify areas for improvement
· Develop and distribute security awareness communications (newsletter, emails, etc.) to reinforce key security concepts
· Collaborate with different disciplines/departments to integrate security awareness; utilize subject matter experts to maintain accurate information provided to the workforce.
· Responsible for reporting to the Command Security Manager any security incidents/electronic spillages, conducting preliminary investigations, coordinating with Original Classification Authorities, collecting data, and providing findings.
o Preliminary investigations include developing accurate, well-organized written reports; and be able to explain key points and conclusions with the right amount of information for the CSM.
· Provide daily support in general security administration by answering security inquiries, processing courier requests, conducting inspections on certified spaces, and reviewing Standard Operating Procedures.
· Establish priorities and coordinate work across projects, programs or people, and effectively balance work demands.
· Analyze and research security issues, identify solutions, and communicate those solutions effectively, both orally and in writing, to the Command Security Manager, Assistant CSM, and/or department chain-of-command, as appropriate.
· Serve as the Foreign Travel Point of Contact and Subject Matter Expert for matters concerning Personal and Official Foreign Travel
· Review correspondence for grammar, spelling, typographical errors, conformance to formats and procedural requirements
· Coordinate with other agencies to include embassies to verify changes in Foreign Travel and procedures
· Review reference sites, make determination, and advise customers as to type of passport required
· Counsel and assist civilian personnel on matters associated to official and personal foreign travel
· Conduct the Foreign Travel Brief; provide workforce with information regarding traveling overseas; maintain log of Foreign Travel Brief attendees; keep track of travelers out of the country
· Maintain files and records that relate to the work of the Foreign Travel program of the command
· Utilize the electronic Foreign Clearance Guide and the State website to make informed decisions regarding foreign travel; making sure information is accurate
· Analyze and evaluate program effectiveness and/or organizational productivity of the Foreign Travel program for the command and make recommendations on the findings
· Complete research for travelers, verifying clearances and approvals are in place before departure; ensure that travelers report foreign travel through their Chain of Command
· International Security SharePoint page POC; keep the page up-to-date with the most recent and valuable information regarding International Security to the workforce
· Submit APACS requests for travelers; utilizing information from the Foreign Travel Request form; check status of APACS to ensure travelers depart when expected and have the proper approvals in place
· Submit Request for Visit (RFV) to International POCs using a safe file exchange; ensure that RFV is submitted to the proper POC in enough time to process; if the timeframe is too close, assist requester with providing Letter of Justification for the traveler to provide to the International POC
· Provide daily security assistance to the Personnel Security lead and Functional Manager, adhering to all applicable standards, policies, procedures, and guidelines
· Appointed DISS account manager with responsibility and oversight for DISS access for all of NAWCWD
· New hire liaison trusted to maintain the highest level of confidentiality
· Process new hire employees, ensuring they are properly indoctrinated and given required briefs.
· Ensure that employees are NATO briefed and sign the NATO Security Agreement, which obligates them to comply with NATO rules and policies
· Ensure each employee understands and signs a Non-Disclosure Agreement stating that they will not share any classified information while at NAWCWD and thereafter
· Receive reporting documentation (SF-86C) from employees, use independent critical thinking to analyze responses for any issues or other important changes, summarize information provided to create an incident report in JPAS and submit all applicable documentation in DISS.
· Process upgrades and downgrades for security clearances, validate security clearances, prepare security eligibility memos, Obtain and process finger prints for contractor, military, and civilian personnel. Provide status updates to supervisors, COR, and PERSEC team as needed
· Review DOD CAF Supplemental Information Requests (SIR), analyze required documentation provided, maintain communication with all stakeholders, track all incoming documentation, and process through the chain of command.
· Prepare and process initial security investigations and periodic reinvestigation for personnel assigned to area of responsibility.
· Check in military by having them complete the appropriate documentation and update JPAS
· Conduct periodic reviews of classifications to verify classifications were based on required criteria
· Submit CSR's in DISS when JPAS discrepancies appear and checks daily to see if those discrepancies have been resolved
· Use automated systems, such as DISS, JPAS, and CWA to complete and review security clearances, investigation documents, reports, and files.
· Interpret and evaluate security program policy and guidance to determine potential organizational impact
· Serve as a POC for China Lake SAAR-N forms; validating clearances, signing and collaborating with personnel to grant IT accesses to government employees
· Available to complete courtesy fingerprints for contractors, military and civilian employees; Follow-up with DODCAF requesting status of employee fingerprints and clearances
· Use information technology tools (e.g., databases, word processing, spreadsheets, internet) to create documents, research, and track information.
· Enforce Security policies to secure Personally Identifiable Information (PII); ensure that all managers, supervisors and employees are briefed on new security standards.
· Conduct local clearance verification checks for individuals that require interim access.
· Lead Financial Technician in multiple secure environments overseeing direct, DPA, OH, contracts and other funding, preparing, analyzing and briefing budget status and other reports, interacting with the PMA
Lead Financial Technician in 7.8 Centralized Business Office supporting various customers
· Financial Analysis and Processing:
o Perform a wide variety of financial and technical support duties requiring verification of information and application of established guidelines to provide statistical information for inclusion into various monthly, quarterly, and end of the year reports
o Collect data from various sources to provide reports and other documents to management
o Receive, coordinate, review, analyze and process financial documents, reports, travel orders and provide administrative support
o Graduated from extensive BFM and Leadership training program
o Planning, organizing, and prioritizing work
o Extract, analyze and manipulate data into simple and sophisticated reports including Excel and PowerPoint
o Identify actual or potential issues and provide advice to BFM and management on work issues that require understanding processes well enough to explain them
o Prepare documentation for supervisor's signature which included correspondence, reports, charts, messages, technical papers, or briefing presentations
o Monitor execution of budget through various database tools, generating work orders, status updates, report generation and funding verification
o Communicate effectively orally and in writing while assisting BFM and managers with questions and issues related to administrative functions during the completion of data calls and other meetings
o Gather pertinent data and analyze facts to draw conclusions and make recommendations to leadership
o Track funding utilized on purchases and expedite funding through management as required
o Meet unpredictable short-term deadlines, which vary according to changes in objectives, available funding, and program goals and workload
o Create spreadsheets, graphs, or charts to report data trends to senior management
o Assist with the requisition/purchase of office supplies and equipment repair
o Search for and extract pertinent information from databases to assist BFM and management and maintain records
o Access established files to provide information upon request from management to support programs
o Identify and brief customers regarding impact of new regulations and recommend applicable changes to reinforce compliance
o Interpret regulations and guidelines related to the tasks of the job and answer a variety of inquiries
o Maintain tracking of funding document submissions for data call response or request
o Utilize many different automated computer systems, procedures and software applications such as timekeeping, safety, purchasing/funding, and MS Office Suite to create letters or memoranda, send email, enter personnel data, or generate reports
o Review reports to determine accuracy of information
o Shadow and mentor with Subject Matter Experts while receiving on-the-job training
o Provided financial mentoring and training to customers and peers
· Security Awareness and Implementation:
o Responsible for documents, devices, and equipment containing classified information
o Experience with information security and physical security procedures within a certified secure room
o Responsible for the safeguarding/handling/storage/destruction of unclassified controlled information and classified information, following security standard operating procedures, visitor and access control into secure space (checking credentials/escorting as needed), use of security container forms (SF-701 and 702s), and marking of classified data and material
o Modify existing physical security policies and procedures to adhere to new program requirements.
o Follow the proper opening and closing procedures of the SAP environment to ensure the protection of secure information—when non-briefed individuals enter the building, unclassified information is protected by a cover sheet or put away securely. Non-briefed individuals are escorted throughout the SAP environment. Security container forms are utilized to ensure physical and information security
o Badges are worn by each individual briefed to the program to secure classified information—each individual is briefed to different programs; therefore, information is not shared without first checking if individuals have a need to know
o Address in-coming and departing personnel on maintaining security awareness.
· Responsible for maintaining and the opening of the store in the morning; unlocking doors, security, disarming alarms, checking that the opening associates have what they need to begin the day
· Supervise ad set employees and directs them to put the ad out in a proficient manner
· Conducts weekly meetings to discuss performance management, employee relations and morale
· Review for compliance with HR rules and regulations while collaborating in the selection, promotion and termination decisions
· Answer and resolves any pricing discrepancies that customers or sales associates might have
· Ensure that salespeople and marketing employees comply with pricing changes; make sure that markdowns and store signage changes are accurately applied in an efficient and timely manner
· Review, verify accuracy, inputs and extracts pricing and financial data
· Help to drive store sales, increase profits, meet productivity standards and remain competitive with similar retailers; ensure that customers have smooth and enjoyable shopping experiences
· Responsible for ensuring productivity and efficiency of employees, as well as enforcing store policies and procedures
· Communicate with store managers and other departmental leaders to acknowledge successes and solve problems
· Lead and functionally supervise a team of Sales Associates. Provide guidance and direction to associates to ensure efficient floor operations, customer service, coverage and execution of visual standards
· Create a positive environment supportive of employee training and development. Create and
maintain an environment of strong sales and exceptional customer service through coaching associates and leading by example
· Compile metrics and data from training databases to track skills and progress.
· Research and adhere to HR laws and regulations while collaborating in the selection, promotion and termination decisions
· Highly trusted to maintain confidentiality and protect sensitive information
· Train Sales Associates and perform store procedures including cash register transactions, product flow procedures and visual standards. Maintain high level of accuracy with register transactions
· Accountability for sales floor process & procedures. Maintain company standards and guidelines around product flow, customer service and visual standards
· Supervise and oversee and authorize cash register transactions made by sales associates and provide assistance/training with cash register transactions as needed
· Perform regular daily store activities such as opening and closing procedures which include balancing registers, preparing cash bags, and activating security system
· Review, verify accuracy, input and extract sales and financial data
· Track acquisitions, storage, and usage of materials
· Perform good customer service by assisting customers in person or on the phone. Provide information to customers on current product features and benefits
· Maintain current and accurate knowledge of product features, benefits, and availability. Ensure Sales staff is trained and knowledgeable on current products
· Maintain department presentation and sales performance through upholding company and/or store direction and guidelines
· Answer product and order inquiries inclusive of computer research, coordination with other departments such as the distribution center, customer service or retail accounting
· Answer customers' questions and gives information regarding the business procedures and policies in an exact and customer-friendly way; ensures that safety rules are followed; cleans and maintains a safe environment
· Adhere to all company policies procedures and safety standards
· Process accurate and efficient sale and return transactions
· Review, verify accuracy, input and extract sales and financial data
· Promoted to the service desk due to my excellent customer service skills
· Entrusted key holder
· Oversee the operations of the store by being the point of contact for all cashier and customer- related issues with the authority to make important decisions
· Work hand-in-hand with the store manager to ensure coverage and financial closeout by following established safety procedures
· Ensure proper coverage of breaks for all associates
· Trained and entrusted Western Union Agent; responsible for running and submitting reports
· Hands-on experience in accepting payments from customers and accurately processing all financial transactions
· Received Employee of the Month for the month of December
· Provide academic and career advisement to assigned Special Service students; assist students in obtaining academic, career and personal goals
· Meet with students to discuss goals and needs; monitor student progress; review individual academic progress with students; monitor student grades and attendance records; maintain and update information in student files and individual caseloads, using Microsoft Excel and other Office software
· Document progress and program compliance status in the student database
· Assist students with designing appropriate class schedules and with the class registration process; refer students to other departments as necessary
· Highly trusted to maintain confidentiality and protect sensitive information
· Interact with students in a variety of situations; respond appropriately to needs of students; contact crisis intervention staff members for immediate counseling
· Coordinate and administer career inventories; monitor career testing process; inform counselor and students of monitoring data; follow-up on determined action
· Attend and participate in partner and case load meetings; assist in the facilitation of group support classes and workshops
· Communicate with other departments and outside organizations to exchange information and coordinate activities
· Assist Special Services counselors in the instruction of Master Student classes
· Compose a variety of correspondence including letters, caseload reports and drop forms
· Distribute bus passes and parking permits to students and visitors
· Perform related duties as assigned
Security Fundamentals Professional Certification (SFPC), 2025