Justine Gonzales
Santa Fe,NM
Summary
Dynamic professional with a proven track record in customer service excellence and team collaboration, demonstrated at Smiths Food And Drug. Skilled in cash handling and fostering positive customer relationships, I excel in creating nurturing environments and enhancing children's development, as evidenced by my roles in early childhood education.
Overview
10
10
years of professional experience
Work History
Cashier
Smiths Food And Drug
02.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Daycare Assistant Teacher
La Petite Academy Inc.
09.2023 - 12.2023
- Communicated regularly with parents to share children's progress and build supportive relationships.
- Organized creative art projects to inspire self-expression and fine motor skills among preschoolers.
- Fostered nurturing environment by engaging children in interactive play and educational activities.
- Developed lesson plans for promoting social skills and emotional growth among toddlers.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Daycare Teacher
Ark Child Development Center
01.2020 - 06.2022
- Assisted children in developing fine motor skills with hands-on activities and interactive play.
- Created a nurturing environment with positive reinforcement that encouraged children to express themselves and build confidence.
- Monitored children's progress and provided constructive feedback to support developmental milestones.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Gathered materials and resources to prepare for lessons and activities.
Daycare Teacher
Sage Montessori
05.2015 - 10.2016
- Assisted children in developing fine motor skills with hands-on activities and interactive play.
- Created a nurturing environment with positive reinforcement that encouraged children to express themselves and build confidence.
- Collaborated with parents and caregivers to support individual children's needs and promote consistent communication.
- Implemented age-appropriate learning experiences, enhancing social skills and emotional growth.
Education
High School Diploma -
Pojoaque Valley High School
Jaconita, NM06-2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Written and verbal communication
Timeline
Cashier
Smiths Food And Drug
02.2024 - 12.2024
Daycare Assistant Teacher
La Petite Academy Inc.
09.2023 - 12.2023
Daycare Teacher
Ark Child Development Center
01.2020 - 06.2022
Daycare Teacher
Sage Montessori
05.2015 - 10.2016
High School Diploma -
Pojoaque Valley High School
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