Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Assessments
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Justine Hammock

Justine Hammock

Township of Hamilton,USA

Summary

A competent and qualified individual who productively delivered and completed facility and community projects. Greet customers, and resolve any questions and concerns (via phone or in person. Implementation of prevention, evaluation, and intervention of residents/consumers to a normative behavior, in a residential setting. Assisted residents/consumers and families with treatment referral services. Looking to expand skills and be a team player in the enhancement and growth within the company.

Dynamic individual with hands-on experience in [serving others] and talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset, I am committed to making meaningful contributions and advancing organizational goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Self Care

Self Care
03.2020 - 10.2024
  • 1. I have taken off the above-noted time to do some self-care and traveling, after the passing of my mother.
  • 2. I'm ready to return to the workforce and be of service to those in need of support, through life's journey of addiction & mental health. I have been in recovery for 28 years, as of September 26, 2024.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Receptionist

Summit Behavioral Healthcare
06.2019 - 03.2020



  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • I answered the phone quickly and directed incoming calls to the correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Accessioner

J&J Staffing: Medical Diagnostic Laboratories, L.L.C
11.2019 - 12.2019
  • Medical Diagnostic Laboratories, L.L.C 11/2019 - 12/2019
  • Received specimen, enter/log patient specimen data into data system
  • Take pictures of all specimen vials, swabs, biopsy & prepare samples for further laboratory analysis.
  • Transport specimen to other labs clinics and clinical departments.
  • Other duties depend on the type of specimen processed, leaky specimen, cleaned specimen sanitized, and wrote,document written report regarding specimen into special location.
  • Retired from Juvenile Justice Commission in 2016. I took a few years off from working.

Sr. Youth Worker and Shift Coordinator

Juvenile Justice Commission
08.2003 - 10.2016
  • Maintained ongoing compliance of residents to establish normative culture.
  • Assisted the unit social worker in preparing aftercare and treatment plans for residents.
  • Ensured that clients were aware of unit /responsibilities

Overnight Supervisor

Crawford House, Inc
06.2008 - 09.2009
  • Taught and supervised daily life skills to establish foundation of self-sufficiency.
  • Monitored client drug testing.
  • Assist with client medication intake.
  • Prepared didactic presentations according to direction and prepared curriculum.
  • Recorded all pertinent information of clients and consumers into database & log book.

Education

Diploma - Academic

Trenton Central High School
Trenton, NJ
06.2002

Skills

  • Team player (10 years)
  • Behavioral Health
  • Laboratory Experience
  • Front desk
  • Clerical experience
  • Crisis Intervention
  • Behavioral Therapy
  • Crisis Management
  • Proficient in Adobe Acrobat
  • Individual / Group Counseling
  • Microsoft Office
  • Computer skills
  • Administrative experience
  • Supervising experience
  • English
  • Medical office experience
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Typing
  • Communication skills
  • Writing skills
  • Medical terminology
  • Windows
  • EHR systems
  • Organizational skills
  • Phone etiquette
  • Time management
  • Word processing
  • Office experience
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving

Certification

Driver's License

Languages

English - Fluent

Timeline

Self Care

Self Care
03.2020 - 10.2024

Accessioner

J&J Staffing: Medical Diagnostic Laboratories, L.L.C
11.2019 - 12.2019

Receptionist

Summit Behavioral Healthcare
06.2019 - 03.2020

Overnight Supervisor

Crawford House, Inc
06.2008 - 09.2009

Sr. Youth Worker and Shift Coordinator

Juvenile Justice Commission
08.2003 - 10.2016

Diploma - Academic

Trenton Central High School

Assessments

  • Customer service — Proficient
  • February 2022
  • Identifying and resolving common customer issues
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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