Justine Hollister
Hawkinsville,GA
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends, to contribute to organizational success. Responsible and motivated student, ready to apply education in the workplace. Offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills. Experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cook's Assistant
Huddle House
Hawkinsville, GA
12.2024 - Current
- Sliced meats and other ingredients according to recipe specifications using knives or machines.
- Distributed food to waiters and waitresses to serve customers.
- Cleaned work areas, equipment, utensils, dishes and silverware between tasks.
- Ensured that kitchen was kept clean at all times by sweeping floors, washing surfaces.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Prepared salads, soups, and sandwiches according to customer's orders or supervisor's instructions and approved procedures.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Transported heavy trays filled with prepared dishes from kitchen area to dining room tables safely.
- Planned and organized daily work schedules in accordance with established menus, special events, seasons and special requests.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Monitored inventory levels and assisted in ordering kitchen supplies.
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Cleaned and sanitized utensils, dishes or silverware.
- Safely operated kitchen equipment, including industrial-size mixers and knife sharpening tools.
- Regulated oven, broiler, and roaster operations for cooking at correct temperatures.
- Kept records of the quantities of food used.
- Developed variety of menu items to cater to customers with food allergies and diet restrictions.
- Baked gluten-free and other goods with ingredient limitations to meet dietary restrictions.
- Carried out basic cooking duties such as reducing sauces and parboiling food.
- Accurately weighed ingredients for each dish in order to maintain portion control standards.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Observed and tested foods to determine if they have been cooked sufficiently.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Set up banquet tables with decorative elements following established guidelines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Pharmacy Technician
CVS Pharmacy
Meridian, CT
11.2023 - 07.2024
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Restocked shelves with new supplies of medications as needed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Answered telephones to respond to questions or requests.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Assisted in training new employees on pharmacy procedures.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Managed filing of prescriptions, both electronically and manually.
- Organized work areas so that everything was easily accessible when needed.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
Phone Sales Representative
Acessa Health
Torrington, CT
09.2022 - 04.2023
- Collaborated with new customers to give details about company offerings.
- Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
- Kept track of daily sales performance against targets set by management.
- Maintained and recorded customer information in database.
- Adhered to company policies and procedures while handling customer inquiries.
- Networked to build client base and promote products to new and existing clients.
- Upsold additional products or services when applicable during phone calls.
- Analyzed market trends to identify new business opportunities.
- Cross-sold additional products and services to purchasing customers.
- Followed up on sales leads through outbound calling.
- Conducted follow-up calls with existing clients to cross-sell new products.
- Resolved customer complaints in a professional manner while maintaining high levels of customer service.
- Monitored competitor activities closely to stay ahead of the competition.
- Followed up with customers after initial phone conversations to ensure satisfaction with purchased product or service.
- Developed new leads each day at or above quotas.
- Handled inbound telephone calls from interested customers.
- Provided timely, courteous, and knowledgeable responses to information requests.
- Conducted testing of software and systems to ensure quality and reliability.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Managed household errands and other essential duties.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Science - Addiction Counseling
Walden University
Minneapolis, MNSkills
- Attention to detail
- Time management
- Problem solving
- Technical troubleshooting
- Effective communication
- Time management abilities
- Problem-solving abilities
- Multitasking
- Quality assurance
- Prescription processing
- Customer service
- Team collaboration
- Inventory management
- Active listening
- Records management
- Team building
- Proper storage and preservation
- Decision-making
Certification
- State of Connecticut Department certified and register Pharmacy Technician
Accomplishments
- Honors for 4.0 student
Timeline
Cook's Assistant
Huddle House
12.2024 - Current
Pharmacy Technician
CVS Pharmacy
11.2023 - 07.2024
Phone Sales Representative
Acessa Health
09.2022 - 04.2023
Bachelor of Science - Addiction Counseling
Walden University
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