Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Justine Jones

Warner Robins,GA

Summary

Experienced professional with proven track record in providing innovative solutions to customer concerns and training retail staff on effective sales strategies and crisis resolution. Skilled in overseeing all facets of high-end store operations, from daily procedures to recruitment and merchandising. Effective communicator articulating company goals and policies to drive employee adherence. Seasoned Store Manager with strong background in retail management, demonstrating exceptional leadership abilities and capacity to handle multiple responsibilities simultaneously.

Efficient PHELBOTOMIST with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Care Connect
05.2023 - Current
  • Sanitized and organized exam rooms and medical equipment.
  • Directed patients to rooms while addressing inquiries and preparing for examinations.
  • Provided compassionate patient care, ensuring positive experiences.
  • Assisted physicians with procedures, maintaining comfort and accuracy.
  • Collected and documented medical information like blood pressure and weight.
  • Conducted patient evaluations measuring temperature, weight, and blood pressure.
  • Enhanced clinic efficiency by documenting patient details in health records.
  • Coordinated with healthcare professionals for seamless patient referrals.

Critical Care Technician

Phoebe Sumter Medical Center
06.2022 - 04.2023
  • Consistently provided high-quality care under pressure, successfully managing multiple priorities during critical situations and emergency scenarios.
  • Demonstrated empathy towards patients'' emotional well-being while providing compassionate care under challenging circumstances.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.

Patient Care Technician

HELP @ HOME
08.2021 - 12.2021
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Supported needs of 10+ residents under long-term care.

Assistant Store Manager

PILOT FLYING J
04.2009 - 11.2018
  • Delivered customer service by greeting and assisting customers.
  • Resolved complaints and addressed inquiries efficiently.
  • Restocked inventory upon receiving shipments.
  • Reorganized sales floor to align with company demands.
  • Translated marketing data into strategic plans.
  • Collaborated with district manager to enhance store brand.
  • Identified and resolved operational issues through store walk throughs.
  • Planned schedules and delegated tasks to meet service demands.
  • Facilitated training for new management teams during store openings.
  • Coordinated in-store events to boost customer engagement and loyalty.
  • Enhanced employee performance via coaching and evaluations.
  • Managed daily cash handling, ensuring accurate transactions and reconciliations.
  • Maintained compliance with policies for efficient store operations.
  • Implemented merchandising initiatives to increase store sales.
  • Used innovative marketing strategies to enhance brand awareness locally.
  • Analyzed sales data to maximize profits by adjusting strategies.
  • Adapted to market changes, showing flexibility in retail environment.
  • Exemplified leadership by modeling company values for staff.

Education

High School Diploma -

JEFFERSON DAVIS HIGH SCHOOL
Montgomery, AL
05-2001

Skills

  • Retail inventory management
  • Outstanding communication skills
  • Reliable
  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Pediatric phlebotomy
  • EMR recordkeeping
  • Laboratory procedures understanding
  • Teamwork and collaboration
  • Attention to detail
  • Customer service
  • Organizational skills
  • Certified in CPR/AED

Certification

  • PT - Phlebotomy Technician
  • CNA - Certified Nurse Assistant
  • CMA - Certified Medical Assistant

Languages

English

Timeline

Certified Medical Assistant

Care Connect
05.2023 - Current

Critical Care Technician

Phoebe Sumter Medical Center
06.2022 - 04.2023

Patient Care Technician

HELP @ HOME
08.2021 - 12.2021

Assistant Store Manager

PILOT FLYING J
04.2009 - 11.2018

High School Diploma -

JEFFERSON DAVIS HIGH SCHOOL

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