Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justine Kelley

Calera

Overview

12
12
years of professional experience
1
1
Certification

Work History

Life Coach

Arc of Shelby County
09.2023 - 01.2024
  • Developed personalized action plans to enhance client accountability and motivation.
  • Assist elderly disabled clients.
  • Clothe them, bathe, feed them, cook for them, took them t doctor appointments.
  • Provided medications and injections for them.

Medical Receptionist

Southlake Orthopaedics
04.2022 - 08.2023
  • Managed patient scheduling and appointment confirmations to enhance office efficiency.
  • Coordinated insurance verifications and pre-authorizations, ensuring smooth patient admissions.
  • Streamlined patient check-in processes, reducing wait times and improving overall patient experience.
  • Maintained electronic health records with accuracy, ensuring compliance with HIPAA regulations.

Medical Assistant

American Family Care, Inc
01.2018 - 12.2021
  • Assisted in patient intake and medical history documentation to streamline office procedures.
  • Administered vaccinations and medications under physician supervision, ensuring patient safety and compliance.
  • Conducted routine lab tests and prepared specimens for analysis, enhancing diagnostic efficiency.
  • Managed appointment scheduling and patient follow-ups to optimize clinic workflow and reduce wait times.

Customer Service Representative

Walmart
11.2014 - 07.2017
  • Provided exceptional customer service, resolving inquiries and complaints efficiently.
  • Assisted in training new team members on operational procedures and customer engagement strategies.
  • Maintained accurate inventory levels, ensuring product availability for customers.
  • Handled cash register operations, processing transactions with precision and speed.
  • Collaborated with team to optimize store layout for improved customer flow and satisfaction.

Patient Care Technician

Shelby Baptist Medical Center
02.2012 - 03.2013
  • Provided direct patient care, including monitoring vital signs and assisting with daily activities.
  • Collaborated with healthcare teams to develop and implement individualized care plans for patients.
  • Educated patients and families on treatment protocols, enhancing understanding and compliance.
  • Assisted in managing medical equipment and supplies, ensuring readiness for patient procedures.

Education

No Degree - Criminal Justice

Strayer University

Thompson High School
Alabaster, AL
05-2012

Skills

    One skill that i'm very good at is multitasking

    I love taking care of others in any way that i can help

    I've been told on numerous occasions that i have great patience with others

Certification

  • RBT - Registered Behavior Technician
  • CPR

Timeline

Life Coach

Arc of Shelby County
09.2023 - 01.2024

Medical Receptionist

Southlake Orthopaedics
04.2022 - 08.2023

Medical Assistant

American Family Care, Inc
01.2018 - 12.2021

Customer Service Representative

Walmart
11.2014 - 07.2017

Patient Care Technician

Shelby Baptist Medical Center
02.2012 - 03.2013

No Degree - Criminal Justice

Strayer University

Thompson High School

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Justine Kelley