Justine Kubik
Lindenhurst,NY
Summary
Medical office site manager with 9 years of experience, working to organize and coordinate office operations to achieve a productive and positive environment for staff so they can provide optimal patient care.
Overview
13
13
years of professional experience
Work History
Site Manager
Summit Health
Levittown , NY
02.2022 - Current
- Joined Summit Health following the merger with Medical Associates.
- Maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
- Coordinated with insurance companies to verify coverage of services rendered.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
- Monitored inventory levels of supplies necessary for daily operations of the office.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Managed staff scheduling
- Interviewed, hired and trained medical office teams and conducted performance reviews.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Pitched in to help with office tasks during busy periods and staff absences.
Office Manager
Medical Associates
Huntington , NY
08.2015 - 02.2022
- Integrated into Medical associates following the merger with Dr. Charles Bleecher's office.
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
- Interviewed, hired and trained medical office teams and conducted performance reviews.
Medical Assistant
Charles G Bleecher's office
Selden , NY
05.2011 - 08.2015
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Certification - Medical Assisting
Brandford Hall
Bohemia, NY05-2011
High School Diploma -
Lindenhurst High School
Lindenhurst, NY06-2002
Skills
- Strong Work Ethic
- Team Supervision
- Staff Scheduling
- Medical Practice Operations
- Medical terminology knowledge
- Critical Thinking
- Strong interpersonal skills
- Team Leadership and Motivation
- Inventory Maintenance
- Conflict resolution abilities
Timeline
Site Manager
Summit Health
02.2022 - Current
Office Manager
Medical Associates
08.2015 - 02.2022
Medical Assistant
Charles G Bleecher's office
05.2011 - 08.2015
Certification - Medical Assisting
Brandford Hall
High School Diploma -
Lindenhurst High School
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