Justine Kuno
North Tonawanda,NY
Summary
Detail-oriented Biology graduate with experience analyzing complex data, identifying patterns, documenting findings, and solving problems through scientific research and customer-facing roles. Proven ability to evaluate information, investigate unexpected results, communicate effectively with diverse individuals, and manage multiple priorities in fast-paced environments. Experienced working within established procedures, maintaining accurate records, and collaborating with team members to resolve issues.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Orthodontic Assistant
Owl Orthodontics
Buffalo, NY
12.2025 - Current
- Maintain accurate patient information and follow established procedures when documenting and managing clinical records.
- Coordinated appointments and clinical workflow to ensure efficient patient care in a fast-paced environment.
- Communicated directly with patients to gather information, address concerns, and clearly explain treatment options.
- Assisted with X-rays and Invisalign treatment, ensuring precision and adherence to established protocols.
- Follow detailed clinical, sterilization, and safety procedures to maintain a consistent and compliant work environment.
- Work collaboratively with doctors and staff to address patient needs and maintain efficient daily operations.
- Handle sensitive patient information professionally and maintain appropriate confidentiality.
Server
Andriaccios Restaurant
Chautauqua Lake, NY
07.2021 - 08.2022
- Processed customer transactions with precision during high-volume periods, enhancing customer satisfaction.
- Managed multiple customer requests and priorities in fast-paced environment, ensuring accuracy and timely service.
- Identified and resolved customer concerns through active listening, information gathering, and problem solving.
- Communicated professionally with customers and team members to resolve issues and maintain efficient operations.
- Collaborated with team members to address operational issues and provide consistent customer service.
Retail Clerk
Peek'n Peak
Clymer, New York
12.2021 - 07.2022
- Assisted customers with questions and resolved issues by gathering information and identifying appropriate solutions.
- Maintained accuracy and attention to detail while assisting customers in a fast-paced retail environment.
- Managed multiple customer needs while maintaining organized operations.
- Communicated effectively with customers and coworkers to resolve questions and support daily operations.
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Monitored inventory for loss prevention and security measures.
Education
Master of Arts - Biology
University At Buffalo
Buffalo, NY05-2026
Bachelor of Arts - Biology
University At Buffalo
Buffalo, NY05-2024
Skills
- Data Analysis & Interpretation
- Analytical Problem Solving
- Pattern Recognition
- Investigative Research
- Attention to Detail
- Information Verification
- Documentation & Recordkeeping
- Decision Making
- Customer Service
- Conflict & Issue Resolution
- Written & Verbal Communication
- Microsoft Office Suite
- Team Collaboration
- Time Management
- Multitasking
- Scientific Research Methods
- Team collaboration
- Data entry
Relevant Experiences
Research Assistant — University at Buffalo, Dr. Jason Kay Lab
Buffalo, NY | September 2023 – February 2026
- Collected, organized, and analyzed experimental data to identify trends, differences, and patterns across multiple experimental conditions.
- Evaluated complex datasets using laboratory techniques including flow cytometry, microscopy, qPCR, and ELISA.
- Investigated unexpected or inconsistent results by reviewing experimental conditions, treatment groups, and timepoints to determine potential explanations.
- Maintained accurate experimental records and documentation to support data integrity and reproducibility.
- Applied critical thinking and problem-solving skills to evaluate research findings and determine appropriate next steps.
- Communicated research findings clearly through presentations to technical and non-technical audiences.
- Collaborated with researchers and laboratory team members to complete projects and troubleshoot experimental issues.
Other
American Sign Language
Professional
Spanish
Limited
Affiliations
- Active Member | 10+ years
Participated in an organization focused on supporting the health and sustainability of Lake Erie and its fishery.
Supported organizational fundraising efforts and community initiatives.
Timeline
Orthodontic Assistant
Owl Orthodontics
12.2025 - Current
Retail Clerk
Peek'n Peak
12.2021 - 07.2022
Server
Andriaccios Restaurant
07.2021 - 08.2022
Master of Arts - Biology
University At Buffalo
Bachelor of Arts - Biology
University At Buffalo