Justine Miles
VOLGA,SD
Summary
Strategic and results-driven finance and operations leader with extensive experience overseeing financial management, business operations, and organizational infrastructure across corporate and nonprofit environments. Proven ability to lead accounting functions, optimize operational systems, and provide data-driven financial insights that support executive decision-making and sustainable growth. Adept at managing full-cycle accounting, financial reporting, cash flow strategy, and regulatory compliance while also leading HR operations, process improvements, and cross-functional initiatives. Known for strengthening internal controls, improving efficiency through system optimization, and building strong partnerships with leadership teams, vendors, and community stakeholders.
Overview
10
10
years of professional experience
Work History
Controller
ABRA Auto Body & Glass
Brookings, SD
10.2023 - Current
- Provide financial leadership and operational oversight to ensure efficient, compliant, and smooth day-to-day business operations while supporting organizational growth and community presence.
- Manage full-cycle accounts receivable and accounts payable, including invoicing, collections, vendor relations, and month-end closing
- Conduct bank reconciliations, cash flow tracking, and financial reporting
- Prepare and file quarterly and annual taxes, including state sales tax returns
- Oversee payroll processing, employee files, and HR compliance
- Coordinate with outsourced accountants for financial statements and year-end reviews
- Optimize ERP and accounting systems to improve reporting accuracy and efficiency
- Lead account audits and ensure compliance with internal controls
- Implement new administrative processes and procedures to improve efficiency
- Manage job postings, candidate screening, and interview processes
- Provide comprehensive administrative oversight supporting daily operations
- Manage company social media presence and cultivate relationships with the local Chamber of Commerce
- Lead community engagement initiatives and sponsorships, strengthening brand visibility and local partnerships
Finance & Operations Manager
Capstone Hill Search
Remote
12.2022 - 10.2023
- Directed billing, credit control, AR/AP, and banking operations
- Managed month-end close and reconciliations for U.S. and U.K. bank accounts
- Oversaw company cash flow, budgeting, and financial forecasting in coordination with the Global Managing Director and CEO
- Prepared and analyzed financial reports for leadership review
- Processed monthly commissions, credit cards, and expense reports
- Submitted and processed U.S. and U.K. payroll in partnership with external payroll providers
- Worked closely with external accountants to ensure financial accuracy and compliance
- Ensured adherence to HR, operational, and financial regulations
- Developed and improved internal systems and workflows for greater efficiency
- Established and maintained company operations procedures
- Managed onboarding, employee files, PTO/sick time tracking, and HR compliance
- Reviewed and updated the entire company handbook to meet state compliance standards within first 3 months
- Oversaw CRM platforms, IT systems, and company software/equipment distribution
- Maintained company documentation, databases, and internal tools
- Supported planning and execution of company events
Accounts Receivable Manager
Beak & Skiff Apple Farms, Inc.
Syracuse, NY
08.2018 - 12.2022
- Managed high-volume receivables and financial operations across multiple departments while supporting system implementations and executive reporting.
- Oversaw invoicing accuracy across 7 departments and 700 customer accounts
- Managed customer relationships, collections, and credit negotiations for past-due accounts
- Monitored daily bank deposits and performed month-end close and general ledger management
- Recorded weekly square sales via journal entries across departments
- Reviewed and recorded distributor and wholesaler credits
- Managed high-volume corporate credit card activity for 23 cardholders
- Reconciled bank and credit card accounts (Chase, Divvy, John Deere, Lowe’s)
- Managed EDI invoicing setups and processing for all contracts
- Handled credit applications, credit checks, and customer portals
- Tracked W-9s and ST-120 tax exemption forms
- Prepared and filed sales tax returns and quarterly FT-420 farmers’ fuel refunds
- Utilized QuickBooks and SAP, including participation in a full SAP implementation
- Performed inventory cross-checks for finished goods and raw materials
- Accrued monthly expenses and distributed weekly financial dashboards to department heads
- Calculated and processed payments to 30 apple growers
- Tracked intercompany sales, donations, samples, and petty cash
- Managed company password portal for all departments
- Communicated with department heads regarding inventory, pricing, invoicing, and collections
- Reported directly to the CFO on financial performance and updates
Director of Operations
Boys & Girls Clubs of Syracuse
Syracuse, NY
02.2017 - 08.2018
- Led organizational operations, compliance, and support services across multiple locations in alignment with national standards.
- Improved operational systems, policies, and processes to enhance reporting and information flow
- Managed HR, IT, and Finance support services, improving coordination and efficiency
- Evaluated and administered staff training and performance meetings
- Ensured compliance with Boys & Girls Clubs of America safety, facility, and program standards
- Compiled and organized data for grant applications
- Served as liaison with vendors and suppliers across 4 clubhouse locations
- Collaborated with staff to manage youth programs and allocate support services
- Reduced expenses through vendor negotiation and cost-effective sourcing
- Maintained financial records, prepared deposits, and coordinated with outsourced finance partners
- Coordinated volunteer events and strengthened corporate partnerships
- Managed volunteer and internship recruitment, screening, and records
- Oversaw HR processes, employee benefits, personnel files, and handbook updates
- Maintained donor database and ensured donor recognition
Administrative Assistant
Boys & Girls Club of Hawaii – Windward Clubhouse
Kailua, HI
05.2016 - 01.2017
- Supported Clubhouse and Program Directors with daily administrative operations
- Created and processed 5–30 purchase orders weekly within strict deadlines
- Tracked and reconciled over $200,000 in cash deposits
- Managed front desk operations and guest relations
- Maintained accurate records for 150–200 youth members
- Assisted with youth programming and fundraising events
Education
Bachelor of Arts - Human Services
Columbia College
05-2016
High School Diploma -
Skaneateles Central School
Skaneateles06-2008
Skills
- Financial Reporting & Analysis
- Budgeting, Forecasting & Cash Flow Management
- Accounts Receivable & Accounts Payable
- Month-End Close & General Ledger Oversight
- Tax Compliance & Payroll Administration
- Operational Strategy & Process Improvement
- Internal Controls & Financial Audits
- HR Operations & Talent Acquisition
- ERP, QuickBooks, SAP & CRM Systems
- Executive Reporting & Cross-Functional Leadership
- Preparing financial statements
- Payroll processing
Timeline
Controller
ABRA Auto Body & Glass
10.2023 - Current
Finance & Operations Manager
Capstone Hill Search
12.2022 - 10.2023
Accounts Receivable Manager
Beak & Skiff Apple Farms, Inc.
08.2018 - 12.2022
Director of Operations
Boys & Girls Clubs of Syracuse
02.2017 - 08.2018
Administrative Assistant
Boys & Girls Club of Hawaii – Windward Clubhouse
05.2016 - 01.2017
Bachelor of Arts - Human Services
Columbia College
High School Diploma -
Skaneateles Central School