Justine Munoz
NuTech NaTional
Orlando,FL
1
Certification
11
Years of experience
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Accumulated experience of enhancing team collaboration and streamlining workflows to drive project success.
Work History
Coordinator
9 Months- Coordinated cross-departmental projects, ensuring alignment with organizational goals and timelines.
- utilized software such as WOW and ZOHO to assist with various alarm installations throughout the US and Canada.
- Developed detailed project plans utilizing project management software to track progress and manage resources effectively.
- Led cross-functional meetings to assess project status and address challenges proactively.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supported budget management by monitoring expenditures and forecasting resource needs for upcoming projects.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Created job files for each project and maintained current data in each file..
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Maintained database and spreadsheets with accurate inventory and status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Maintained accurate documentation of all projects, facilitating efficient audits and future references.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Developed and implemented project plans and budgets to ensure successful execution.
- Coordinated project timelines and deliverables across multiple teams to ensure alignment with strategic objectives.
Project Coordinator
11 Months- Coordinate scheduled site inspections with general contractors to complete home builds on time and stay within the deadlines of the construction schedule.
- Managed shipping dates to ensure supplies were on site on time.
- utilized systems such as Pulty and Management Pro for day to day construction updates and scheduling.
- Liaised between the construction teams, general contractors and the warehouse to facilitate communication and keep appropriate parties updated on project developments.
- Mentored junior team members on best practices in project management methodologies and tools.
- Prepared meeting agendas and minutes for distribution and record keeping.
Propane Sales Account Manager
2 Months- Oversaw propane installations, ensuring final payment collection upon project completion.
- Conduct meetings with potential customers to talk about various services and installation options that meet their needs.
- Conducting Site evaluations to ensure customers request are met.
- Conducted thorough site evaluations to assess customer needs and requirements for gas installations. to ensure customers' requests are met.
- Oversaw installation process, meeting deadlines while providing customers with regular progress updates.
- Oversee all propane installations to ensure final payment is collected at the end of the project
Propane Installation Service Coordinator
3 Years 10 Months- Coordinated propane and plumbing inspections with municipalities to ensure compliance with NFPA codes for generators, propane tanks, and natural gas installations.
- Coordinated propane and plumbing inspections with different municipalities to meet industry NFPA code compliance for various generators, propane tanks, and natural gas installations.
- Scheduled propane service technicians across Miami and Orlando for emergency gas leaks, galvanized piping replacement, tank installations/relocations, and regulator replacements.
- Worked with multiple systems such as Service Titan, Workforce, Trello, QuickBooks, and Geo to successfully keep track of records for all projects and technicians.
- Prepared detailed reports on project progress and performance metrics for management review.
DISPATCH COORDINATOR
3 Years 8 Months- Collaborated with customers and supervisors to promptly resolve issues and enhance service satisfaction
- Dispatched technicians to assigned locations throughout South Florida
- Coordinated daily workflow in adherence with critical timelines
- Streamlined daily workflow activities to enhance productivity in adherence with critical timelines
- Scheduled and maintained history reports for daily services, Load banks, 5 year city Elevator inspections, start-up's and tank inspections
- Scheduled and maintained history reports for daily services, Load banks, 5 year city Elevator inspections, Start-up's and tank inspections
- Communicated vital information to work crews via phone and text to facilitate timely responses and service delivery
- Composed effective account reports via Quickbooks, spreadsheets and purchase orders
SUPERVISOR
1 Year 7 Months- Notified employees of policy and procedure changes, ensuring compliance with vendor licensing requirements
- Delegated tasks to team members according to individual strengths
- Taught company procedures to new employees, enhancing onboarding effectiveness by identifying areas for improvement
- Assisted managers with employee recruitment and interviews
- Recommended employees for promotion, and performed corrective actions to reduce misconduct.
- Recommended employees for promotion and implemented corrective actions to address misconduct, fostering a more accountable work environment
- Answered customer questions and made product recommendations according to their home needs
- Received product deliveries and moved materials to designated departments (Gas, Electric & Service)
- Created or maintained database of customer accounts
Education
Bachelor of Communications - Dispatch & Communications
Skills
Project scheduling
Work order management
Installation planning
Cost estimation
Time Management
QuickBooks
Escalation handling
Multitasking capacity
Prioritizing Tasks
Certification
- Gas Leak Detection and Corrosion Control
Timeline
Coordinator
NuTech NaTional
01.2026 - CurrentRead More
Project Coordinator
Alliance Building Material Supply
02.2025 - 01.2026Read More
Propane Sales Account Manager
Rack Electric
12.2024 - 02.2025Read More
Propane Installation Service Coordinator
Rack Electric
02.2021 - 12.2024Read More
DISPATCH COORDINATOR
Don Hillman Inc
06.2017 - 02.2021Read More
SUPERVISOR
Assurance Power Systems
11.2015 - 06.2017Read More
Palm Beach State College
Bachelor of Communications from Dispatch & Communications
Read More