Summary
Work History
Education
Skills
Timeline
Generic
Justine Neau

Justine Neau

Burlington,WI

Summary

Motivated Administrative Assistant with 10 years of experience offering office support in HVAC/R industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Adept at working effectively unsupervised and quickly mastering new skills. Resilience to handle challenges of fast-paced environments. Good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Work History

Administrative Assistant

Electro-Kold Corp.
Burlington, WI
2013 - Current
  • Answer phone calls and emails to provide information, resulting in effective business correspondence.
  • Provide secretarial and office management support while building cooperative working relationships.
  • Inventory and order supplies for office and shop.
  • Respond effectively to sensitive inquiries or complaints.
  • Schedule and dispatch service calls for technicians with and without dispatch software.
  • Process customer and vendor invoicing and payments.
  • Stage and schedule customer maintenance contracts.
  • Process vendor warranties.
  • Final job costing and profitability reports.

Education

Associate of Applied Science - Business Services Management

Gateway Technical College
Kenosha, WI
12.2019

High School Diploma -

Burlington High School
Burlington, WI
12.2005

Skills

  • Office Management Software
  • Records Management Systems
  • Check Processing
  • Accounting Support
  • Back Office Operations
  • QuickBooks Operations
  • Dispatching and Scheduling
  • Data Entry
  • Mail Management
  • Multitasking and Time Management
  • Resource Coordination and Allocation
  • Microsoft Office
  • Task Prioritization
  • Verbal and Written Communication
  • Judgment and Decision Making
  • Multi-Line Telephone Systems
  • Professional and Courteous
  • Schedule Management
  • Strong Organizational Skills
  • Database and Client Management Systems

Timeline

Administrative Assistant

Electro-Kold Corp.
2013 - Current

Associate of Applied Science - Business Services Management

Gateway Technical College

High School Diploma -

Burlington High School
Justine Neau