Justine Padilla
Miami,FL
Summary
Forward-thinking professional bringing more than 10 years of experience working for fast-paced physician practices. Exceptional success driving financial improvements and revenue increases for large specialty practices.
Overview
11
11
years of professional experience
Work History
Practice Manager
Gastromed, LLC
06.2018 - Current
- Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes
- Improved practice revenue through effective financial management and strategic cost reductions
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow
- Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements
Medical Assistant/ Procedure Coordinator/ Care Coordinator
GastroMed, LLC
04.2015 - 01.2018
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings
Referrals Coordinator - Team Lead
Physicians Group of South Florida
10.2012 - 03.2015
- Increased efficiency by streamlining coordination processes and implementing new organizational systems
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes
- Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions
Education
Masters in Business Administration - Health Services Administration
Keiser University
10.2021
Bachelor of Arts - Health Services Administration
Keiser University
11.2014
Skills
- Staff Management
- Payroll Administration
- Regulatory Compliance
- Policy and Procedure Development
- Electronic Health Records
- Workflow Management
- Schedule Management
- Budgeting Expertise
- New Hire Training
- Strategic Business Planning
- Proficient in Excel, Word, Powerpoint, Outlook
- GI Clinical & Disease State Knowledge
- Proficient in EMR/EHR systems
Languages
Spanish
Native or Bilingual
Timeline
Practice Manager
Gastromed, LLC
06.2018 - Current
Medical Assistant/ Procedure Coordinator/ Care Coordinator
GastroMed, LLC
04.2015 - 01.2018
Referrals Coordinator - Team Lead
Physicians Group of South Florida
10.2012 - 03.2015
Masters in Business Administration - Health Services Administration
Keiser University
Bachelor of Arts - Health Services Administration
Keiser University
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