Justine Pagatpatan

• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

The job consisted of using the various machines to bag 7, 20, 40, pound bags of ice and stapling the bags so they are secured. Once the bags were filled and stapling we pilled all the bags onto a pallet, once full we wrapped the pallet of ice and transported the pallet into the freeze. Where they would be moved into a truck and transported into the desired company needing ice.

My responsibilities as working security/host consisted of directing the guest's cars on where to park. Once all the guest came into the luau, watching the imu ceremony I would be going around the property lighting up the torches. Once the imu ceremony is conclude all the guest would head to the hale and find their seats. This is where I would switch position to host, in this position I would help serve beverages to guest and help guest with any questions or requires that they had. After, dinner I would switch back security and help direct all the guest towards the theater. At the time of working there we had to remind guest to keep mask on throughout the show due to still recovering from the pandemic. Once the show was over I would watch all the guest leave the luau and clock out