Justine Rivera
Lacey,WA
Summary
Energetic Patient Care Coordinator dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
Bright Now Dental
Lacey, WA
02.2022 - Current
- Acted as main point of contact for patients, and doctors by closely reviewing dental charts and maintaining high levels of communication.
- Worked with patients to schedule treatment.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Monitored ongoing care and proactively corrected problems.
- Explained upcoming treatment preparation, instructions and other facts to patients.
Leasing Consultant
Decron Properties
Bothell, WA
04.2020 - 05.2021
- Review market surveys and analyses on a continual basis to generate ideas and formulate plans.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Increased occupancy through dynamic marketing initiatives.
- Used conflict resolution skills to quickly resolve issues among residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Checked rental eligibility by following company's verification process.
Front of House Manager
Specialty’s Bakery & Cafe
Seattle, WA
09.2019 - 03.2020
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Assigned work tasks and activities, prepared schedules and managed staffing.
- Interviewed, hired and trained new employees.
- Oversaw employee recruiting, hiring, performance management and discipline.
- Controlled and maintained labor costs through careful scheduling.
Education
Waipahu High School
05.2010
Skills
- Sales and marketing
- Recruitment and marketing techniques
- Application processing
- Issue escalation
- Problem resolution
- Teambuilding
- Critical thinking
- POS system operations
- Training and coaching
Timeline
Patient Care Coordinator
Bright Now Dental
02.2022 - Current
Leasing Consultant
Decron Properties
04.2020 - 05.2021
Front of House Manager
Specialty’s Bakery & Cafe
09.2019 - 03.2020
Waipahu High School
Similar Profiles
Kathryn Schlueter-SelfKathryn Schlueter-Self
Orthodontic Assistant at Bright Now DentalOrthodontic Assistant at Bright Now Dental
Angelica ValdovinesAngelica Valdovines
Office Manager at Bright Now DentalOffice Manager at Bright Now Dental
Jasmine Davis, RDAJasmine Davis, RDA
Dental Assisting-Work-Based-Learning at Bright Now DentalDental Assisting-Work-Based-Learning at Bright Now Dental