Justine Roberts
Corona,CA
Summary
Driven professional with a proven track record in interior design and management, notably with Self Employed Services. Excelled in transforming client visions into reality while staying budget-conscious. Demonstrated strong leadership at Edible Arrangements, enhancing customer satisfaction and fostering team cohesion. Skilled in negotiation and customer relationship building, ensuring repeat business through personalized service.
Overview
20
20
years of professional experience
Work History
Interior Design
Self Employed Services
Orange County
09.2013 - Current
- Residential Client consultations
- floor plan designs, worked with various contractors for different projects and remodels.
- Material selection and color schemes, for kitchen, bath and whole house remodels.
- Seeing projects through from start to finish and staying within the client’s budget.
Store Manager
Edible Arrangements
Anaheim, CA
12.2011 - 03.2016
- Managed daily operations to ensure smooth functioning of 3 stores, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Associate
Plummers Furniture
Irvine, CA
01.2008 - 01.2010
- Helped customers select Home Furnishings.
- Customer place customer orders, help schedule deliveries.
- Performed customer call backs and followed up with existing customers.
Recreation Leader
City of Yorba Linda
Yorba Linda, CA
11.2004 - 11.2007
- Developed positive and productive relationships with kids, parents and staff.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Was responsible for opening and closing the facility.
- Setting up and breaking down rooms for events.
- Worked city events with in and outside of the Facility.
Education
AA - Interior Design
The Fashion Institute of Design And Merchandising
Los Angeles, CA06.2007
Skills
- Ability to Talk with customers and relate to their individual needs, and execute their visions
- Organize jobs with various contractors to see projects through from start to finish
- Recognizing a customer’s individual needs to provide a personalized experience and develop relationships that create continued/repeat business
Timeline
Interior Design
Self Employed Services
09.2013 - Current
Store Manager
Edible Arrangements
12.2011 - 03.2016
Sales Associate
Plummers Furniture
01.2008 - 01.2010
Recreation Leader
City of Yorba Linda
11.2004 - 11.2007
AA - Interior Design
The Fashion Institute of Design And Merchandising