Summary
Overview
Work History
Skills
Timeline
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Justine Ruhlman

Odessa,FL

Summary

Dynamic, professional and reliable, with vast experience in brand representation and promotion at Hard Rock Casino, Tampa Gold Club, and numerous modeling endeavors. Recognized for building client relationships, quick learning, and attention to detail, securing repeat bookings and fostering valuable industry relationships. Proven to light up a room, with ability to work under pressure while maintaining a positive and professional demeanor in fast-paced environments. Obtaining great memorization skills, excited to take on challenges.

Overview

5
5
years of professional experience

Work History

Model/Promo Model/Ring Girl

Various
09.2020 - Current
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Promoted products and services by posing for commercial ad, live shows, and photo shoots.
  • Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
  • Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.

Door Host

Tampa Gold Club
05.2022 - 11.2024
  • Enhanced guest experience by providing a warm and comforting welcome.
  • Facilitated efficient payment transactions for cover charges or tickets using point-of-sale systems.
  • Supported venue reputation through diligent adherence to dress code, age verification, and other entrance policies.
  • Streamlined door operations by utilizing venue software to track guest information accurately.
  • Fostered positive relationships with regular patrons through attentive service and recognition of their preferences.
  • Ensured compliance with local laws and regulations related to alcohol consumption, identification checks, and safety protocols.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Elevated customer engagement by promoting special offers, loyalty programs, and upcoming events during interactions at the door.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Advised customers about special offerings and menu items to help drive sales.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Answered phone calls to take orders, give information and answer questions.
  • Managed communication between door and VIP hosts to ensure proper coordination for priority guests'' arrival.
  • Assisted in handling emergency situations calmly while coordinating with appropriate staff members or authorities when necessary.
  • Upheld high standards of professionalism while interacting with diverse clientele in a fast-paced environment.
  • Learned, worked, and picked up both Opening and Closing shifts over extensive periods.

Barista/Cashier

Seminole Hard Rock Casino
03.2020 - 02.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Restocked display cases with attractive arrangements to promote specialty food items such as sandwhiches, pastries, and gelato.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment (moved on spot to a different cafe with different menu items due to lack of workers)
  • Learned, worked, and picked up both Opening and Closing shifts over extensive periods.

Skills

  • Brand representation
  • Product promotion
  • Travel readiness
  • Swimwear modeling
  • Adaptable and flexible
  • Client communication
  • Attention to detail
  • Team player
  • Cash handling
  • Active listener
  • Professional appearance
  • Teamwork and collaboration
  • Reliable and trustworthy
  • Quick learning and memorization
  • Adapts to personalities

Timeline

Door Host

Tampa Gold Club
05.2022 - 11.2024

Model/Promo Model/Ring Girl

Various
09.2020 - Current

Barista/Cashier

Seminole Hard Rock Casino
03.2020 - 02.2021

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Justine Ruhlman