Justine Szargowicz
Pawtucket ,RI
Summary
Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Customer service is the number 1 priority. Attention to detail and unmatched eye for customers wants and needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Bridal Consultant
Alexandra's Boutique
Fall River, MA
03.2021 - Current
- Sold and fitted brides-to-be.
- Was the top Stylist for 2022 and sold over 400 brides
- Assisted with wedding set up and decoration.
- Met with potentials clients and gave quotes on services and general wedding costs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Event Rental Consultant
Peak Event Services
Stoughton, MA
02.2018 - 10.2019
- Responsible for answering calls in the call center, entering and updating orders in the computer system, troubleshooting inventory questions.
- Meeting with clients in showroom to make sure their wedding vision came to life.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Putting proposals together for future clients.
- Responsible for all sales activities from initiation through close.
Event Banquet Manager
Hillside Country Club
Rehoboth
08.2017 - 02.2018
- Supervised and mentored kitchen and serving staff.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Interpreted instructions to schedule and set up events to client specifications.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Ran many different events including: weddings, bridal showers, baby showers, rehearsal dinners, etc.
Event Coordinator and Social Media Director
Lebaron Hills Country Club
Lakeville, MA
06.2015 - 08.2017
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Planned and executed marketing activities to improve property brand and increase revenue.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Directed and managed banquet functions for 30 to 300 person event.
Education
Bachelor of Science - Hospitality
Nichols College
Dudley, MA05.2015
Skills
- Dressing Room Assistance
- Merchandising and Display
- Trained Wedding Planner
- Sales Strategies
- Positive Customer Engagement
- Meeting Sales Goals
- Inventory Management
- Sales Representative for the top brand Maggie Sottero
Timeline
Bridal Consultant
Alexandra's Boutique
03.2021 - Current
Event Rental Consultant
Peak Event Services
02.2018 - 10.2019
Event Banquet Manager
Hillside Country Club
08.2017 - 02.2018
Event Coordinator and Social Media Director
Lebaron Hills Country Club
06.2015 - 08.2017
Bachelor of Science - Hospitality
Nichols College
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