Justine Vendrell
Fords`,NJ
Summary
Dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Tommy's Tavern And Tap
03.2022 - 01.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Remote Personal Assistant
Second Life Adornments
09.2021 - 01.2023
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Remote Customer Service
Absolute Celebrations
07.2019 - 08.2021
- Managed high volumes of customer transactions during peak times while maintaining excellent service standards.
- Contributed to an increase in overall satisfaction scores through consistent delivery of top-tier customer service.
- Consistently achieved high customer satisfaction ratings by delivering top-quality consulting services tailored to clients'' unique needs and objectives.
- Promoted positive visitor interactions through exceptional customer service skills and problem-solving abilities.
Assistant Manager
Rita's Italian Ice
03.2017 - 06.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Allied Health
Middlesex County College
Edison, NJHigh School Diploma -
John F Kennedy Memorial High School
Iselin, NJ06.2019
Skills
- Cleanliness
- Service Quality
- Food safety awareness
- Cash Handling
- Guest Relations
- Customer service and support
- Multitasking and Organization
- Time Management
- Appointment Scheduling
- Administrative Support
Volunteer Work
Volunteered from June 2018- present at Perth Amboy Animal Shelter.
Languages
English
Full Professional
Timeline
Restaurant Waiter
Tommy's Tavern And Tap
03.2022 - 01.2023
Remote Personal Assistant
Second Life Adornments
09.2021 - 01.2023
Remote Customer Service
Absolute Celebrations
07.2019 - 08.2021
Assistant Manager
Rita's Italian Ice
03.2017 - 06.2019
Allied Health
Middlesex County College
High School Diploma -
John F Kennedy Memorial High School
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