Justine Wright
Nottingham,MD
Summary
Compassionate Community Health Worker with 6 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education.
Overview
23
23
years of professional experience
Work History
Community Health Worker
Healthcare For The Homeless
05.2018 - Current
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Helped vulnerable individuals navigate complex healthcare system.
- Mediated communication between healthcare providers and clients, facilitating better understanding of medical information and treatment plans.
Delivery Courier
Amazon
09.2021 - 03.2022
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
Lead Medical Assistant
MedStar Harbor Hospital
04.2016 - 03.2018
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Provided compassionate care for patients of all ages with diverse medical conditions by assisting in examinations, treatments, and follow-up appointments.
Emergency Medical Technician
Lifestar Response
08.2001 - 11.2014
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Education
Bachelor of Science - Social Work
Morgan State University
Baltimore, MD06.2027
Bachelor of Science - Social Work
Walden University
Minneapolis, MN02.2024
Skills
- Organized and detail-oriented
- Schedule Management
- Health Education
- HIPAA Guidelines
- Public outreach
- Community Outreach
- Critical Thinking
- Relationship Building
- Individual and Community Advocacy
- CPR and First Aid
Timeline
Delivery Courier
Amazon
09.2021 - 03.2022
Community Health Worker
Healthcare For The Homeless
05.2018 - Current
Lead Medical Assistant
MedStar Harbor Hospital
04.2016 - 03.2018
Emergency Medical Technician
Lifestar Response
08.2001 - 11.2014
Bachelor of Science - Social Work
Morgan State University
Bachelor of Science - Social Work
Walden University
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