Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Justine Thomas Felipe

Honolulu,HI

Summary

Hands-on [Job Title] experienced creating customer-oriented fun environments to promote gaming activities. Passionate about guest service and hospitality. Maximized potential through gaming operation and outstanding customer service. Proactive [Job Title] with successful background maintaining order and cleanliness in game room to create welcoming atmosphere. Digital technology proficiency to promote positive interaction. Proactively communicates with all guests and supplies technical support in response to problems. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Outgoing [Job Title] elevating guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures. Reliable [Job Title] with [Number] years of [Type] experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Gameroom Attendant

Chuck E Cheese
Hononlulu, HI
07.2021 - 12.2021
  • Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
  • Communicated proactively with guests to troubleshoot problems and provide guidance.
  • Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
  • Assisted with ticket redemption and provided prize selection to customers.
  • Conducted routine rounds through game room floor to check and test games.
  • Reported game malfunction to maintenance department for resolution to decrease machine downtime.
  • Stocked and displayed merchandise in prize area to encourage guests to win game tickets.
  • Adhered to fire safety regulations for facility usage regarding capacity and fire marshall restrictions.
  • Monitored tables for guest needs to identify customer service opportunities.
  • Assisted in marketing efforts by hanging posters and advertisements to inform community of recreational opportunities.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Delivered information and details of interest about facility to visitors.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.

Laborer

Avante
Honolulu, HI - Hawaii
10.2020 - 12.2021
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Organized materials, tools and equipment to supply team members.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Education

Associate of Arts - Electrical And Power Transmission Installation

Honolulu Community College
Honolulu, HI
2023

High School Diploma -

Governor Wallace Rider Farrington High School
Honolulu, HI
2021

Skills

  • Security Monitoring
  • Customer assistance
  • Safety compliance
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Teambuilding
  • Attention to Detail
  • Dependable and Responsible
  • Flexible and Adaptable

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Gameroom Attendant

Chuck E Cheese
07.2021 - 12.2021

Laborer

Avante
10.2020 - 12.2021

Associate of Arts - Electrical And Power Transmission Installation

Honolulu Community College

High School Diploma -

Governor Wallace Rider Farrington High School
Justine Thomas Felipe