Justin Hope
OTM III OPERATOR
Newnan,GA
Summary
Committed hard worker with strong production background. Focused on maintaining team safety and meeting challenging performance targets.
Skilled in managing supplies and keeping line moving smoothly.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Skilled Production Worker offering four years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Overview
18
18
years of professional experience
Work History
Finishing Operator - OTM III
Avery Dennison
Peachtree City, GA
12.2020 - Current
- Performed general equipment maintenance and repair to minimize downtime.
- Inspected finished products for quality and adherence to customer specifications.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
- Reviewed production schedules and streamlined processes.
- Made sure that products were produced on time and are of good quality.
- Monitored employee actions for adherence to safety procedures.
- Maintained organized work area by cleaning and removing hazards.
- Inspected products and machines to maintain quality and efficiency.
- Collaborated with other departments to optimize production workflows.
- Examined incoming materials and compared to documentation for accuracy and quality.
Machine Operator
Gerresheimer
Peachtree City, GA
04.2018 - 12.2020
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Operated machining equipment safely with team of operators.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Maintained equipment performance by lubricating and cleaning components.
- Kept detailed production records and identified hold-ups.
- Complied with company and OSHA safety rules and regulations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Identified and approved equipment and elements required for productions.
Team Leader
La Parilla
Fayetteville, GA
05.2011 - 02.2014
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Decreased training time by designing effective new training programs.
Automotive Service Advisor
Audi Gwinnett
Duluth, GA
01.2011 - 04.2011
- Educated customers about brand to incite excitement about company's mission and values.
- Shared best practices for sales and customer service with other team members to help improve store's efficiency.
- Removed safety hazards, soiled items and trash from customer areas.
- Responded to all customer inquiries thoroughly and professionally.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Identified issues, analyzed information and provided solutions to problems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Transportation Coordinator/Manager
BMW Of South Atlanta
Union City, Georgia
06.2007 - 01.2011
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Conducted monthly inventories of raw materials and components on work floor.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Evaluated report data to proactively adjust and enhance operations.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Draft and issue loaner vehicle contract agreements ensuring all regulatory and insurance requirements are met
- Exercised conceptual, big-picture thinking to manage all courtesy shuttles and Park & Ticket service, ensuring zero conflict scheduling, meeting all customer requirements for transportation requests
- Manage and ensure that the full-work potential is received from service porters
- Developed spreadsheet to ensure accountability of all vehicles transferred in and out of the company's fleet. Used by accounting department and service director.
- Ensure the company's fleet of service loaner vehicles is maintained properly and on schedule
- Ensure the customer service area always represents a professional and courteous atmosphere
U.S. Army Forces Command Public Affairs
US Army
Atlanta, Georgia
06.2005 - 07.2005
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Lead project officer for the Army in Atlanta Birthday Ball 2005 graphic design and memento.
- Provided custom design, development, and distribution of over 1000 mementos within the suspense time line.
- Designed the graphic design and artwork that represented the theme “Soldier.” The 15 foot Soldier silhouette is still on display at Forces Command Headquarters until the Forscom HQ moved to Fort Bragg, NC E
- Integrated intelligence activities into other military operations, plans and programs.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Used coordination and planning skills to achieve results according to schedule.
- Monitored company inventory to keep stock levels and databases updated.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Integrated Studies | Business Management
Clayton State University
Morrow, GA 08.2006 - 2007.05
Skills
Forklift Operation
Timeline
Finishing Operator - OTM III
Avery Dennison
12.2020 - Current
Machine Operator
Gerresheimer
04.2018 - 12.2020
Team Leader
La Parilla
05.2011 - 02.2014
Automotive Service Advisor
Audi Gwinnett
01.2011 - 04.2011
Transportation Coordinator/Manager
BMW Of South Atlanta
06.2007 - 01.2011
Integrated Studies | Business Management
Clayton State University
08.2006 - 2007.05
U.S. Army Forces Command Public Affairs
US Army
06.2005 - 07.2005