Work History
Summary
Overview
Education
Skills
Training
Timeline
Justin Nowak

Justin Nowak

Greenfield,WI

Work History

Account Manager And Fire Marshal for Global Account

Securitas Private Security
06.2023 - 07.2024
  • Led a team of security officers for a global account, ensuring the safety and security of personnel and assets
  • Managed site security and fire safety protocols, acting as both the Head of Security and Fire Marshal
  • Developed and implemented comprehensive training programs for security staff, enhancing their skills and knowledge in areas such as fire safety, incident response, and security protocols
  • Utilized accountability and direct communication to enforce protocols for incoming and outgoing semi-loads, contractors, and personnel, ensuring accurate product movement
  • Assessed site security and expanded security contract to improve facility by securing additional areas, additional CCTV cameras and security personnel, adding additional sales to our contract prior to contract extension
  • Triaged security activities, assigning officers to specific tasks and ensuring efficient and effective response to security incidents
  • Communicated effectively with management and staff, providing updates on security incidents and protocols
  • Lead an asset relocation project, coordinating with multiple departments across the United States and different logistics companies
  • Coordinated with local union officials, plant management, police and fire departments to keep all parties and the neighborhood safe, during a lengthy labor dispute, keeping product moving with minimal obstacles

Operations Manager

414BreakShop
02.2013 - 04.2024
  • As Operations Manager, I was Responsible for the setup of Expo Shows locally and across Southeast Wisconsin and Northern Illinois, ranging from 2-5 days, averaging 32-35 shows annually
  • Collaborated with vendors and business users to analyze and optimize processes while ensuring seamless event execution
  • Demonstrated strong problem-solving skills by effectively troubleshooting technical issues and providing timely solutions during events
  • Implemented a new sales strategy increasing certain products while decreasing others with less margins that require more storage space, resulting in rapid growth and large increases in sales volume and revenue over a 6yr span
  • Annual revenue increases of 8-13% each year, with a 36% increase because of pandemic growth, including doubling sales and expanding offered products.
  • Managed a diverse range of tasks, including logistics, vendor coordination, and participant engagement, to ensure the success of each event
  • Demonstrated flexibility and adaptability by working across various locations in Southeast Wisconsin and Northern Illinois
  • Developed strong communication skills by interacting with a diverse range of individuals, including event participants, vendors, and other stakeholders
  • Maintained a strong focus on achieving company goals and objectives while ensuring adherence to established policies and procedures

Lead Supervisor

GardaWorld Private Security
02.2019 - 05.2020
  • Successfully supervised and managed a team of 25-40 hourly employees, ensuring efficient and effective security operations across the hospital campus
  • Managed employee scheduling, payroll and new officer requests
  • Ensuring accurate and timely compensation for all employees, keeping my site staffed, so my officers had a good work/life balance
  • Developed and implemented a biweekly schedule for 25-40 hourly employees, optimizing staff allocation and minimizing overtime across 3 sites
  • Completed disciplinary paperwork and provided solutions to address employee performance issues, fostering a positive and productive work environment
  • Trained new security staff on site procedures and protocols, ensuring their preparedness and ability to effectively perform their duties
  • Assisted with onboarding and additional new hire inbound procedures
  • Was responsible for preventive maintenance on all equipment and vehicles, replacement uniforms, equipment and each officers yrly CPR recertifications
  • Assisted in the command center and front desk area, monitoring CCTV across the campus and setting up metal detectors at locations in the hospital, for after a certain time nightly

Summary

Driven professional with a unique background and skills set in Sales, Security, Healthcare with an Extensive History of success in Customer Service both in person and through different communication methods. A loyal, results driven leader with integrity who excels at troubleshooting, is extremely adaptable and knows the importance of communication, documentation and leading By Example. Someone who is known for coming in early, staying late and getting hands on, to complete the task(s) at hand. Coaching has taught me how to stay positive and motivated, to help myself and team members grow both professionally and personally as keeping morale high is the backbone of All Great Teams.

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

11
11
years of professional experience

Education

Medical Assistant Diploma - Health Sciences

Milwaukee Area Technical College, Milwaukee, WI


  • Dean's List Fall 2011, Spring 2012, Fall 2012
  • Honor Roll Every Semester Fall 2011 to Spring 2013
  • GPA 3.8

Skills

  • Customer training
  • Preparing contracts
  • Needs analysis
  • Lead prospecting
  • Account development
  • Converting leads
  • Researched sales leads
  • Compliance requirements
  • Upselling
  • Relationship building and management
  • National accounts
  • Management collaboration
  • Sales
  • Networking skills
  • Business negotiation

Training

  • CPR with Advanced Airways, Training in CPR with Advanced Airways and other areas of healthcare training as a Medical Assistant.
  • Security Training - Active Shooter, Many Security Classes on Site Security, including Active Shooter and Terrorism training. Steps to take during and immediately after identifying a potential problem area/person or event.
  • Security - Surveillance, Learned and Operated CCTV monitoring stations at both single and multiple sites.

Timeline

Account Manager And Fire Marshal for Global Account - Securitas Private Security
06.2023 - 07.2024
Lead Supervisor - GardaWorld Private Security
02.2019 - 05.2020
Operations Manager - 414BreakShop
02.2013 - 04.2024
Milwaukee Area Technical College - Medical Assistant Diploma, Health Sciences

Similar Profiles

CREATE PROFILE
Justin Nowak