Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Johnny Carrillo

Los Angeles,CA

Summary

Reliable team member with over 3 years of experience assisting customers with speedy order processing and experience working within various departments. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Boosts sales by explaining current promotions, relating to customers and building rapport. Sharp individual experienced in using security equipment in busy settings. Detail-oriented and excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Host /Lead Barback

Mixology Management
Santa Monica, CA
06.2023 - Current
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Checked identification for guests who appeared under age 21.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Greeted guests upon arrival and provided them with menus.

Security Officer

Treston Security
Los Angeles, California
11.2022 - 01.2024
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.
  • Observed patrons and customers to quickly address security situations.

Sales Key Holder

Y-3 Adidas
Los Angeles, CA
11.2021 - 11.2022
  • Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
  • Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Smoothie Barista

Boba Time
Los Angeles, CA
01.2021 - 08.2021
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Served drinks and prepared specialty beverages.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Processed cash and credit card payments, promptly returning receipts, coins, bills and payment cards to customers.

Loss Prevention Agent

Vallarta Supermarket
Los Angeles, CA
06.2019 - 07.2021
  • Monitored customer's activities in store to detect signs of attempted theft.
  • Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions and disposition.

Cashier

7-eleven
Los Angeles, CA
01.2020 - 08.2020
  • Accepted cash and credit card payments, issued receipts and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.

Cashier

Big Bite Foods LLC.
Los Angeles, CA
06.2018 - 02.2019
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.

Education

Surgical Technology

American Career College
Los Angeles, CA
05-2025

High School Diploma -

Felicitas And Gonzalo Mendez High School
Los Angeles, CA
05.2018

Skills

  • Meal prep
  • Inventory
  • Patient relations
  • POS systems
  • Product recommendations
  • ID verification
  • Loss prevention
  • Risk management
  • Investigative Skills
  • Crime Prevention Methods
  • Screening Wands
  • Verbal and Written Communication
  • Emergency Response
  • Professional Demeanor
  • Delegation and Supervision
  • Cash Handling and Reconciliation

Certification

  • BSIS, Treston Security - 2022-2023

Timeline

Host /Lead Barback

Mixology Management
06.2023 - Current

Security Officer

Treston Security
11.2022 - 01.2024

Sales Key Holder

Y-3 Adidas
11.2021 - 11.2022

Smoothie Barista

Boba Time
01.2021 - 08.2021

Cashier

7-eleven
01.2020 - 08.2020

Loss Prevention Agent

Vallarta Supermarket
06.2019 - 07.2021

Cashier

Big Bite Foods LLC.
06.2018 - 02.2019

Surgical Technology

American Career College

High School Diploma -

Felicitas And Gonzalo Mendez High School

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Justin Johnny Carrillo