Passionate in aviation with a background in aircraft maintenance and customer service, exemplified during National Service with the Republic of Singapore Air Force. Ensured operational safety and efficiency, alongside boosting sales revenue at JBL through expert relationship management. Demonstrates a keen attention to detail and a strong work ethic, maintaining high safety standards with mission-critical successes in Exercise Pitch Black and Darwin detachment, maintaining Singapore's air force reputation.
Overview
5
5
years of professional experience
Work History
Flight Line Crew (NS)
Republic of Singapore Air Force
09.2021 - 04.2023
Assigned to the F-15SG Fighter Aircraft
Oversaw maintenance, identifying malfunctions, replacing parts, conducting inspections, maintaining records and coordinating aircraft care
Further responsibilities include launching and recovering the aircraft
Participated in Exercise Pitch Black and Darwin Detachment to generate well-maintained aircraft for the ops crew to ensure their mission success, which is critical in maintaining Singapore's image as a world class air force
Conducted risk assessments for each task performed on the flight line to mitigate potential hazards that could impact safety or operational continuity
Maintained strict adherence to all regulatory requirements, ensuring compliance with RSAF regulations and safety guidelines
Worked closely with supervisors to inform any defects and malfunctions, as well as any issues that arises
Worked with other crew to ensure all areas are safe and checked prior to, and during launch
Sales Executive (Part Time)
JBL
03.2019 - 10.2020
Achieved sales goals and service targets by cultivating and securing new customer relationships
Boosted sales revenue by cultivating strong customer relationships
Demonstrated expert product knowledge during customer interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them
Managed approximately 20 cutomers a day, tailoring to their requirements
Sales Associate (Part Time)
Resorts World Sentosa
12.2017 - 12.2018
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Managed returns, exchanges and refunds in accordance with store policy
Worked closely with supervisors ensuring sales target, safety of customers and security of the store
Full-time National Serviceman (NSF) at Republic of Singapore Air Force (RSAF)Full-time National Serviceman (NSF) at Republic of Singapore Air Force (RSAF)