Justin Louis Gonzales
Customer Service Professional
Middleburg,FL
Summary
Resourceful United States Navy 2nd class petty officer with 5 years of experience as Culinary Specialist providing food service and dining facility management. Accomplished in planning, preparing and serving balanced meals under strict deadlines and budget limitations. Focused on proper food handling, safety procedures and maintaining clean food service and dining environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
1
1
Language
Work History
Culinary Specialist
US Navy
06.2019 - 06.2024
- Engaged in continuous professional development opportunities to stay current with industry trends and advancements.
- Managed hardware inventory, maintaining adequate stock levels to minimize disruptions due to equipment failure or shortages.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
University of Perpetual Help System Dalta
Philippines 05.2001 -
Skills
- Customer Service
- Performance Improvement
- Quality Control
- Team Leadership
- Team Collaboration
- Adaptability and Flexibility
- Active Listening
- Decision-Making
- Time management abilities
- Creative Thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 40 staff members.
- Resolved product issue through consumer testing.
Certification
USMAP (Computer Operator)
Timeline
USMAP (Computer Operator)
12-2021
Culinary Specialist
US Navy
06.2019 - 06.2024
Bachelor of Science - Hotel, Motel, And Restaurant Management
University of Perpetual Help System Dalta
05.2001 -