YVONNE KUBWIMANA
Fort Worth,TX
Summary
Motivated graduate of nationally recognized post- secondary diploma program for medical Insurance Billing and Coding. Skilled team player with strong background in work environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Problem-solving Multitasking Patient Records Operate equipment Calculate prices MS Words & Excel Maintain records Warehouse operations Insurance Verification and Collection Forklift operation Packing and shipping Labeling and stocking Work area maintenance Interpersonal Skills
Overview
8
8
years of professional experience
Work History
Order Fulfillment Associate
Walmart
Fort Worth, TX
04.2019 - 06.2021
- Moved filled orders to packing station and from packing to the shipping areas
- Moved products and materials by hand or using forklift equipment
- Worked in challenging conditions, including cold, heat, and dust, while maintaining productivity
- Staged incoming shipments for easy storage, processing, or restocking
- Unloaded trucks with as many as 50 or 100 pallets within 1 hours using team-based procedures.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Trained new associates on basic and advanced shipment procedures.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Followed procedures for control and distribution of completed products in line with shipment plans.
Sales Representative
Fred Loyal Insurance
02.2018 - 04.2019
- Sales policies that protect vehicle owners from financials loss
- Renew policies
- Resolve customer complaints via phones, email, mail
- Use telephone to reach out to customers and verified account information
- Exceeded monthly sales goals by 80%
- Entered, updated, and maintained daily activity and prospect information.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Negotiated contracts with clients and developed relationships with key personnel.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
Residents Care Assistant
Abby Seniors Living
Fort Worth, TX
01.2023 - 05.2023
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
Housekeeper
Harris Methodist Hospital
Fort Worth, TX
06.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
Carter Riverside High School
Fort Worth, TX06.2012
Certificate - Medical Coding And Billing Diploma
Altierus Career College
09.2017
Skills
- Expense Reporting
- Staff Training
- Market Research
- Prospecting Skills
- Document Updates
- Enter Data
- Inspect Material
- Calculate Prices
- Motivated Team Player
- Customer Needs Assessments
- Audit Inventory
- Hand Scanning
- Appointment Scheduling Software
- Reading Comprehension
Timeline
Housekeeper
Harris Methodist Hospital
06.2023 - Current
Residents Care Assistant
Abby Seniors Living
01.2023 - 05.2023
Order Fulfillment Associate
Walmart
04.2019 - 06.2021
Sales Representative
Fred Loyal Insurance
02.2018 - 04.2019
High School Diploma -
Carter Riverside High School
Certificate - Medical Coding And Billing Diploma
Altierus Career College