Justin Padron-Rivera
Kissimmee
Summary
Encouraging Key manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Key Manager
Texas Roadhouse
07.2021 - Current
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Counted registers and cleaned and secured shop at end of shift.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
- Oversaw employee recruitment efforts, attracting top talent to join the organization''s team of professionals.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Hired, managed, and trained kitchen staff.
- Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Implemented food cost and waste reduction initiatives to save money.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Prepared dough for variety of pastries, cakes and breads.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Managed display cases to verify freshness and attractiveness of products.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Stored and handled goods correctly to maintain freshness and condition.
- Adjusted gas and electric grills to specified temperatures for quality food output.
- Grilled meats and seafood to customer specifications.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Worked closely with front-of-house staff to address any order modifications or dietary restrictions efficiently and accurately.
- Distributed food to team members with efficiency in high-volume environment.
- Participated in regular staff meetings, providing valuable insights into improving kitchen productivity and customer satisfaction.
- Restocked stations and supplies during slower periods between rushes.
Fast Food Worker
Taco Bell
10.2020 - 06.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Processed orders on POS system and accepted cash and charge payments.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
High School Diploma -
Four Corners Charter High School
Davenport, FL07.2020
Skills
- Customer Service
- Store Organization
- Operations Management
- Inventory Management
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Relationship Building
- Superior Work Ethic
- Staff Coaching and Training
- Continuous Improvement
- Physical Stamina
- Adaptability
- Food Preparation
- Food safety knowledge
- Knife Skills
- Back of House Operations
- Sautéing Techniques
- Food Plating
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Key Manager
Texas Roadhouse
07.2021 - Current
Fast Food Worker
Taco Bell
10.2020 - 06.2021
High School Diploma -
Four Corners Charter High School