Justis Rodriguez
Tampa
Summary
Dynamic professional with a proven track record in retail sales and customer service, exemplified during my tenure at OSL Retail Services. Skilled in relationship building and sales expertise, I significantly enhanced customer satisfaction and engagement. Leveraging teamwork and problem-solving abilities, I consistently met and exceeded sales targets, contributing to the company's success.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
OSL Retail Services
05.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Merchandise Stocker
Walmart
07.2022 - 11.2022
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Aided in efficient inventory control measures, identifying potential overstocks or shortages based on sales trends.
- Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
- Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
Sales Associate
Beymark Inc.
10.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Package Handler
FedEx
08.2023 - 12.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Education
GED - Business Administration
Georgia Preparatory Academy
Baldwin, GA07.2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer engagement
- Customer assistance
- Retail sales
- Reliability and punctuality
- Relationship building
- Professional appearance
- Stocking and receiving
- Transaction processing
- Sales expertise
- Upselling strategies
- Sales trends
- Friendly and outgoing
- Customer follow-up
- Verbal and written communication
Timeline
Retail Sales Associate
OSL Retail Services
05.2024 - 01.2025
Sales Associate
Beymark Inc.
10.2023 - 07.2024
Package Handler
FedEx
08.2023 - 12.2023
Merchandise Stocker
Walmart
07.2022 - 11.2022
GED - Business Administration
Georgia Preparatory Academy
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