Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justis Suggs

Amarillo,Texas

Summary

Energetic customer service professional with a strong attention to detail and ability to thrive in fast-paced environments. Solid background in the field equipped to preserve and boost company revenue through strong sales skills and thorough complaint investigations. Expertise lies in maximizing productivity and ensuring a seamless customer experience by effectively managing calls.

Overview

8
8
years of professional experience

Work History

Assistant Service Manager

Street Toyota
07.2024 - 03.2025
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Met with customers to discuss service needs and offer available solutions.
  • Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
  • Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.

Service Advisor

Brown Honda
07.2021 - 02.2024
  • Identified specialized product, repair, and maintenance needs by consulting directly with customers.
  • Estimated repair costs with knowledge of parts and labor prices.
  • Created vehicle maintenance reports with detailed, complete, and accurate notes on upkeep actions.

Assistant Store Manager

Carter's
04.2019 - 07.2021
  • Maximized coverage for operations needs with effective scheduling and assignment delegation.
  • Increased sales by overseeing successful promotional strategies and in-store events.
  • Troubleshot problems and developed successful solutions.

Sales Manager

Justice
09.2017 - 04.2019
  • Trained sales team to develop superior strategies to manage value messages, structuring opportunities, pricing, and deal closures.
  • Led sales team in territory management and sales quota achievement, setting clear goals and expectations to maintain performance.

Certified Nursing Assistant

Legacy Nursing Home
05.2017 - 11.2017
  • Improved patient quality of life by assisting with daily living activities.
  • Maximized patient comfort by keeping rooms clean and consistently meeting individual needs.
  • Maintained safety standards with proper handling and disposal of biomedical waste.
  • Kept patients clean, dry, and properly cared for under direction of registered nurses.

Education

Nursing

Amarillo College
Amarillo, TX

Highschool Diploma - undefined

Amarillo Highschool
Amarillo, Texas
10.2017

Skills

  • Customer consulting
  • Payment processing
  • Preventive maintenance coordination
  • Workflow management
  • Task prioritization
  • Customer relations
  • Customer Service
  • Scheduling
  • Vehicle Inspection
  • Legal Requirements
  • Team leadership
  • Time management
  • Documentation and reporting
  • Relationship building
  • Project planning
  • Shift scheduling
  • Schedule preparation
  • Conflict resolution
  • Sales management

Timeline

Assistant Service Manager

Street Toyota
07.2024 - 03.2025

Service Advisor

Brown Honda
07.2021 - 02.2024

Assistant Store Manager

Carter's
04.2019 - 07.2021

Sales Manager

Justice
09.2017 - 04.2019

Certified Nursing Assistant

Legacy Nursing Home
05.2017 - 11.2017

Highschool Diploma - undefined

Amarillo Highschool

Nursing

Amarillo College

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Justis Suggs