Justiss Dowlen
Richardson,TX
Summary
10 Years of strong managerial skills in the areas of property management, food/beverage and customer service industry. A people-oriented leader with the capacity to accomplish multiple tasks simultaneously, who works well under pressure, is highly dependable and is adaptable to a flexible work schedule.
Overview
11
11
years of professional experience
Work History
Account Executive
CORT Furniture
12.2022 - 12.2023
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Loan Processor
VIP Mortgage Inc.
08.2020 - 12.2022
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
Account Executive
CORT Furniture
11.2019 - 03.2020
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Leasing Consultant
MAA Properties
07.2015 - 11.2019
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Collaborated with team members to consistently provide a seamless leasing experience for all clients.
- Improved overall property appearance by coordinating regular inspections and suggesting necessary improvements.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Lead Server/ Trainer
Twin Peaks
05.2013 - 04.2015
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
- Streamlined server training processes for improved efficiency and consistency in service delivery.
- Increased staff retention through effective communication and fostering a positive work environment.
- Mentored and developed junior servers, resulting in increased job satisfaction and performance levels.
Leasing Consultant
Westwood Residential
10.2012 - 01.2013
- Greeted clients, showed apartments, and prepared leases.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Education
High School Diploma -
Winfree Academy
Irving, TX05.2011
References:
Tammy Messer – 469 329 9903 Micaela Anderson - 951 529 7690 Olivia Pascal – 469 500 6513
Timeline
Account Executive
CORT Furniture
12.2022 - 12.2023
Loan Processor
VIP Mortgage Inc.
08.2020 - 12.2022
Account Executive
CORT Furniture
11.2019 - 03.2020
Leasing Consultant
MAA Properties
07.2015 - 11.2019
Lead Server/ Trainer
Twin Peaks
05.2013 - 04.2015
Leasing Consultant
Westwood Residential
10.2012 - 01.2013
High School Diploma -
Winfree Academy
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