Justiss Dowlen
Irving,TX
Summary
10 years of strong managerial skills in the areas of property management, food/beverage and customer service industry. A people-oriented leader with the capacity to accomplish multiple tasks simultaneously, who works well under pressure, is highly dependable and is adaptable to a flexible work schedule.
Overview
11
11
years of professional experience
Work History
Transition Specialist
Milhaus / Archive
Dallas, TX
02.2024 - Current
- Processed applications by conducting background checks and verifying references.
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Loan processor
VIP Mortgage Inc.
08.2020 - Current
- To ensure that loan applications are free of mistakes and include all the essential information Underwriters need to perform a risk assessment and a background check, preventing errors from increasing turnaround time
- Loan Processors act as a liaison between the Loan Officer and the Underwriter, double-checking lending guidelines and all essential prior-to-document conditions related to each loan document before and after approval.
Account Executive
CORT Furniture Rental
11.2019 - 03.2020
- Worked with clients to define their goals and ensure the company meets them
- We make sure clients' expectations are met to where they understand limits of budgeting or resources
- Communicate goals, deadlines, and project requirements with co-workers
- Worked in advertising, marketing, IT, fashion, and similar industries
- Coordinated teams to meet project milestones.
Leasing Consultant
MAA Properties
07.2015 - 11.2019
- Opened and closed property office daily
- Assist prospects in determining specific criteria for apartment home needs
- Assisted current residents with all and any needs to arrive at a mutual satisfactory solution
- More than familiar with Yardi, Bluemoon software
- Followed up with prior prospects with availability and specific needs due to their preferences
- Typed and reviewed documents needed to complete a lease file to ensure accuracy of information.
Lead Server/Trainer
Twin Peaks
05.2013 - 04.2015
- Supervised opening and closing operations for the restaurant
- Handled preliminary interviews, trained new hires while maintaining customer service and cleanliness standards
- Made sure that every customer was attended to and had the best possible experience.
Leasing Consultant
Westwood Residential
10.2012 - 01.2013
- Opened and closed property office and models daily
- Managed work orders and resident retention along with keeping files in order and updated
- Showed and closed leases with new perspective residents
- Reported competed and in completed work orders and did call backs to be confirmed
- Kept a great attitude and a welcoming smile to all the prospects and residents.
Education
Diploma -
Winfree Academy High School
Skills
- Organizational Development
- Training and Coaching
- Customer Service
- Creative Problem-Solving
References
- Tammy Messer, 469 329 9903
- Lauren Wells, 214 258 8964
- Olivia Pascal, 469 500 6513
Timeline
Transition Specialist
Milhaus / Archive
02.2024 - Current
Loan processor
VIP Mortgage Inc.
08.2020 - Current
Account Executive
CORT Furniture Rental
11.2019 - 03.2020
Leasing Consultant
MAA Properties
07.2015 - 11.2019
Lead Server/Trainer
Twin Peaks
05.2013 - 04.2015
Leasing Consultant
Westwood Residential
10.2012 - 01.2013
Diploma -
Winfree Academy High School
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