Justo Williams Djoki
Houston,TX
Summary
Highly-qualified Housekeeping Supervisor offering years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, and ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
Four Seasons Hotel
06.2021 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- inspect the rooms after cleaning them so they can be sent to the system
Warehouse Worker
Fiesta Mart LLC
04.2019 - 06.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
Lead Houseman
Sheraton Hotel & Resorts
01.2017 - 03.2019
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Handled requests for extra linens, toiletries and other supplies.
Education
Bachelor of Business Information Systems -
University of Puerto Rico - Bayamon
Bayamon, PR05.2014
Skills
- Enforcing Safety Protocols
- Guest Relations
- Ironing Clothing
- Invoice Processing
- Daily Facility Operations
- Data Archiving
- Staff Training
- Chemical Cleaners
- Inventory Restocking
- Microsoft Office
- Ventilation Systems
- Motivate Staff
- Desktop Computers
- Applicant Screening and Hiring
- Help Desk Software
- Resolve Complaints
Timeline
Housekeeping Supervisor
Four Seasons Hotel
06.2021 - Current
Warehouse Worker
Fiesta Mart LLC
04.2019 - 06.2021
Lead Houseman
Sheraton Hotel & Resorts
01.2017 - 03.2019
Bachelor of Business Information Systems -
University of Puerto Rico - Bayamon
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