Juston Hugue
Beavercreek,OH
Summary
Dedicated Communications Specialist and Customer-focused, Change Management Practitioner. Researches and understands complex and system-wide customer needs and proposes and explains optimum solutions. Builds lasting and mutually beneficial relationships with key customers. Known for exceptional organization and prioritization skills to manage multiple, concurrent projects.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Change Management Consultant
Vana Solutions
Beavercreek, OH
12.2021 - Current
- Collaborate with AFRL leadership and stakeholders to create change toward digital transformation across AFRL
- Manage a SharePoint site known as the Digital Hub (which has had over 65,000 site visits during my tenure) to function as a one stop-shop for stakeholders to create awareness and engagement
- Facilitate/moderate a meeting known as the ‘Digital Dialogue’ to promote digital topics across all AFRL. These meetings consisted of 300 to 400 attendees on average and helps in our strategy to promote digital transformation adoption across AFRL
- Network and schedule topics for ‘Digital Dialogues’ with various impactful people within AFRL from a digital stand point
- Developed and implemented change management plans to ensure successful transition of new processes, systems and technologies.
- Identified stakeholders impacted by changes and created effective communication strategies.
- Strategically cooperate with a team of contractors who focus on communication as a means to market and advertise aspects of the ‘Digital Hub’ and topics of ‘Digital Dialogues’
- Planned and led team meetings to review customer engagement and communicate new and ongoing priorities.
- Prioritize and attend weekly stand-ups utilizing Agile principles
Video Site Specialist
Salem Web Network
Dayton, OH (remote)
05.2019 - 11.2021
- Increase viewership by 25% via strong data analytic and SEO editing skills
- Manage project and web strategic planning for marketing and web development teams while meeting 100% of deadlines
- Mastery of Control Management Systems
- Proficient in Record Label Content Migration
- Newsletter and Social Media Scheduling
- Review information and elements regularly on websites and pages for accuracy and functionality
- Excel in Google Analytics and Google Suite
- Exceed customer satisfaction by finding creative solutions to problems
- Prioritize and organize tasks to efficiently accomplish service goals
Morning Production Team Manager
WTVR CBS 6
Richmond, VA
03.2017 - 05.2019
- Recognized as director of #1 morning news show in Central Virginia
- Supervised a team of 13 employees through effective professional development
- Recruited and trained team in directing skill set and techniques, equipment operation and maintenance, robotic usage
- Enthusiastically motivated team to execute high quality productions
- Oversaw daily workloads and workflow for smooth operations
- Efficiently delegated work assignments and prioritized tasks
Technical Director
WTVR CBS 6
Richmond, VA
07.2011 - 05.2019
- Maintained calm and positive attitude during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals
- Supervised and worked closely with writers, directors, managers and technical crews throughout production process
- Directed the highest rated live news broadcasts in Central Virginia, films and recordings or non-broadcast programming for public entertainment or education
- Mastered creative skills and sound judgment to direct newscasts and other special programming in a fast-paced live broadcast
- Organized breaking news coverage and established broadcast story priorities to maximize impact
- Efficiently troubleshoot technical issues in real time
- Quickly coded rundowns to correspond with automated templates
- Mastery in the following software:
- Black Magic (routing sources)
- Overdrive Production Automation
- Adobe Premier
- Opus (news organization)
- Final Cut Pro
- Microsoft Office
- Tons Video
- Strategically coordinated execution of control room computer, automation systems, lighting and camera angles
- Link to directing reel: https://www.youtube.com/channel/UCOQzMDlklwGxhSMCTjbOZDA
Multimedia Specialist
The Life Church RVA
Richmond, VA
07.2015 - 02.2019
- Established directing system as the founding director to one of nation's fastest growing churches
- Precisely directed high-quality live stream accessible on social media networks
- Effectively trained mentees on camera operation and AV operation
- Operated live stream software (YouTube and Facebook)
- Facilitated and trained team on media programming: ProPresenter
Education
Bachelor of Science - Broadcast Journalism
Virginia Commonwealth University
01.2011
Associate of Art - Communications
Tidewater Community College
01.2009
Skills
- Skilled in digital transformation
- Strong writing, editing, and verbal communications
- Strategic Implementation of communications planning
- Thorough in monitoring, measuring, and providing feedback on process performance, coordinating with users
- Experience using process maps
- Educate business users responsible for managing and operating business processes, and managing process change
- Craft communications with a diverse set of stakeholders from business and technical organizations, provide accurate and timely advice, opinions, and recommendations that will have a positive impact on the business
- Manage multiple projects, lead matrixed teams, and prioritize the most important tasks
- Prioritizes customer success stories
- Organizer of internal technical community events (Digital Dialogue) where we communicate complex technical information in a clear and concise manner to technical and non-technical audiences
- Effective communicator both virtually and in person
- Provides thoughtful leadership for technical solution design
- Impactful collaborator
- Effective project management skills
- Ability to provide review of technical documentation and provide constructive feedback across system support teams
- Solution-oriented through challenges
- Organizational skills
- Savvy networker
- Microsoft 365 (Microsoft Teams, Outlook, SharePoint, Power Point, Power Automate)
Accomplishments
· Directed Numerous Emmy Award Winning Morning News Shows
· Director of Morning Show of the Year by VA Broadcasting Association
· Director of Highest Rated 6:00 AM Morning Show in Central Virginia by Nielsen Media Research (2016- 2017)
· Director of Highest Rated Show at WTVR-CBS6
Certification
- Prosci Certified Change Practitioner
- SEO Foundations Training - 2021
- Social Media MarketingFoundationsions Training - 2021
“You can get everything you want in life if you will just help enough other people get what they want.” – Zig Ziglar
Timeline
Change Management Consultant
Vana Solutions
12.2021 - Current
Video Site Specialist
Salem Web Network
05.2019 - 11.2021
Morning Production Team Manager
WTVR CBS 6
03.2017 - 05.2019
Multimedia Specialist
The Life Church RVA
07.2015 - 02.2019
Technical Director
WTVR CBS 6
07.2011 - 05.2019
Bachelor of Science - Broadcast Journalism
Virginia Commonwealth University
Associate of Art - Communications
Tidewater Community College
- Prosci Certified Change Practitioner
- SEO Foundations Training - 2021
- Social Media MarketingFoundationsions Training - 2021
“You can get everything you want in life if you will just help enough other people get what they want.” – Zig Ziglar
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