Justus Durbin
Spring,TX
Summary
Motivated Store Manager with several years of experience in sales and progressive leadership roles. Proven track record of enhancing store operations, driving top line sales, and optimizing costs. Effective in coaching and motivating staff for career advancement. Achieved significant sales growth, customer expansion, and goal attainment.
Overview
13
13
years of professional experience
Work History
Store Manager
Sleep Number Corporation
Houston, TX
03.2021 - Current
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
Territory Manager
T-Mobile
Houston, TX
08.2017 - 03.2021
- Met or exceeded established targets for revenue growth month over month.
- Analyzed sales data to identify trends and opportunities for growth.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Negotiated contracts with new clients while maintaining existing business relationships.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
- Created presentations for potential customers highlighting products' features and benefits.
- Planned travel schedule for visiting stores within assigned territory on a regular basis.
- Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
- Prepared detailed reports analyzing regional market conditions and progress toward goals.
Logistics Coordinator
Schlumberger Construction
Houston, TX
09.2011 - 07.2016
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Ensured accurate completion of customs documents for international shipments as required by law.
- Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
- Responded quickly to customer inquiries about order status or changes in schedules.
Education
High School Diploma -
Katy High School
Katy, TX06-2006
Skills
- Operational budgeting
- Shift Scheduling
- Project Management
- Competitor Monitoring
- Loss Prevention
- Team Development
- Time and Resource Optimization
- Business Development
Accomplishments
- Secured the number one Store sales position for the district eight times. Sleep Number
- I achieved the #1 store manager ranking by volume and year-over-year growth three times at T-Mobile.
Timeline
Store Manager
Sleep Number Corporation
03.2021 - Current
Territory Manager
T-Mobile
08.2017 - 03.2021
Logistics Coordinator
Schlumberger Construction
09.2011 - 07.2016
High School Diploma -
Katy High School
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