Justus Mayon

Verify guest IDs to ensure legal compliance and enforce venue entry policies.

Maintain order by de-escalating conflicts, removing unruly patrons when necessary, and promoting a safe environment.

Monitor foot traffic, patrol indoor/outdoor areas, and report safety concerns or unusual activity to management.

Greet guests, communicate venue rules, and respond to questions to ensure a positive customer experience.

Collaborate with staff to coordinate safety protocols and maintain smooth venue operations.

• Oversaw daily operations to ensure efficient workflow and customer satisfaction.
• Coordinated team schedules and assigned tasks to optimize resource utilization.
• Implemented process improvements that enhanced service delivery times.
• Trained new staff on company policies and operational procedures.

• Enhanced guest satisfaction by coordinating efficient check-in and check-out processes.
• Ensured accurate reservations and event bookings through property management software.
• Improved onboarding and service quality by developing comprehensive training materials.
• Maintained high customer service standards by promptly resolving guest inquiries and complaints.

• Optimized client communication management, ensuring timely project completion and service delivery.
• Facilitated efficient installation scheduling and resource allocation for network infrastructure.
• Created comprehensive system configuration documentation, enhancing operational procedure clarity and consistency.
• Enhanced troubleshooting success by effectively analyzing issues and proposing viable solutions.